In the process of buying a new sofa
In the process of buying a new sofa. Ordered swatches online, then phoned the order of swatches through again. Neither have turned up ! Looks like I’ll have to get my sofa from elsewhere.
October 21, 2020
Unprompted review
Reply from The Cotswold Company
Good evening Karen,
I'm ever so sorry to hear that your fabric samples have not made their way to you yet.
Our sofas have recently been relaunched onto our website and there could be some unforeseen delays in getting these sent out.
Please feel free to contact our Sales team via 0333 200 1725 or sales@cotswoldco.con who can order these swatches for you and ensure we help in ordering you the right sofa
Best wishes
Bethany Franks
Customer Service Team Leader