Review of YT Industries GmbH


Rated 1 out of 5 stars

Bad after service

Bad after service - Spent £4.5k on a new Decoy which is a beautiful bike. It packed up after 3 rides
I had it checked at a shimano centre first to avoid returning to Germany . The fault was on the battery which is custom only to yt. So bike had to be returned to Germany (a lot of hassle) where it remains since 31st July. I’m told batteries will be available n October however since beginning October they haven’t answered 1 of many emails I have sent simply asking for an update. My advice to anyone buying a yt decoy is don’t be taken in by the showrooms or nice people which they are- if your bike goes wrong you are left without a ride and no idea when or if it’s being repaired

October 18, 2020
Unprompted review
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