Review of Neos SmartHome


Rated 1 out of 5 stars

These cameras are not fit for purpose.

These cameras are not fit for purpose.
They stay connected for about two weeks at most then you have to reset.
I have a cloudedge camera that stays on for the year no problems at all Very reliable. Definitely won’t get another Neos camera, can’t trust them AVOID

July 14, 2020
Unprompted review

Reply from Neos SmartHome

Hi Will,

We're really sorry you're experiencing problems with your camera. We have a dedicated technical support team who are available to help you find a solution to get you back online again.

You can start a chat via the Neos app or email hello@neos.co.uk and we will be happy to help.

All the best,
Neos Customer Service

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