Review of Security Warehouse


Rated 1 out of 5 stars

No delivery no response AVOID!!!

Placed an order received no contact from company finally got an email from Emma saying she would find out where my order is. Nothing further have now emailed in for a full refund as goods wont arrive for when I need them also spoken to my bank to raise a dispute. This is a joke of a company and certainly not a professional organisation. Very unhappy.

July 2, 2020
Unprompted review

Reply from Security Warehouse

Dear James,

I am sorry you feel we have let you down on this occasion.

As advised yesterday we have suffered with a loss of our systems and this has caused a delay in getting orders out.

We do state in our order confirmations orders can ship within 5 working days, but we do try to ship earlier than this. Currently your order has not actually experienced a delay in shipping.

As requested I have cancelled your order and a refund has been submitted to your card issuer.

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