Delivery has been missing for over 3 months. Completely impossible to get hold of anyone at Wowcher and the emails for the merchant just bounce back as 'spam'. Have taken my money and not provided anything
June 26, 2020
Unprompted review
Reply from Wowcher
Thank you for leaving your review on Trustpilot.
Please be aware that TrustPilot is a review site and not a contact point for chasing your orders. If your review is regarding a late delivery / issue with your item, please be advised that you need to contact the merchant in the first instance whose details will be on your voucher or you can contact our customer services department for assistance. Our Customer Service department can be contacted by using any of the methods found here: http://www.wowcher.co.uk/contact.html
If you have already contacted us by email, you will have received a case number in your automated response. If your issue is still not resolved, please only reply to your case number by responding to the email. If you create a new case, you will stand to duplicate actions already taken and possibly delay your resolution.
Due to the impact of Covid-19 we are extremely busy in Customer Services, we will get back to you as soon as we can.