I wanted to make a scrapbook and had used Shutterfly in the past but I found it at times difficult. I decided to try mixbook based on reviews and was very pleased. It was easy to add photos and to develop the theme of the book and make changes. I did get stuck once and the instant online chat was available and was able to help me make the book better. Customer service was great and shipping was rapid. I had over 100 pages and the quality of the book was professional. I ordered a second one after I received it - I was so pleased. Great customer service