Very happy with both the product and the service. I ordered the watch during this current lock down period on a Friday and received it on Sunday. The watch is actually even better than I imagined in terms of quality. I had never had the chance to see one in person as the showroom is closed. They give you a 60 day money back guarantee and 60 month warranty so it seemed a safe bet. My only negative experience was with the website which crashed a lot. I would certainly recommend this brand.