Shameful
HSBC should be ashamed of themselves. They are treating the BBL like its some sort of joke.
So many businesses being let down in such an unprofessional manner.
Applied for feeder account 10 days ago. Zero since. No email or any message of any sort.
We are 2 and half months in from initial lockdown. My business will collapse soon without the BBL..
Perhaps thqt is their intention.
May 20, 2020
Unprompted review
Reply from HSBC UK
Hi Steve, I am sorry for the inconvenience you are experiencing. As one of the few banks offering Bounce Back Loans to businesses that aren’t our customers, we’ve been inundated with requests to open accounts. As a result, the wait times are significantly longer than pre-Covid19. Thanks for bearing with us. Saffron