The have block my account over 3 months…
They have block my account over 3 months , Also they hold all the fund for the business account, No one answer , there is no email address to send , they block the chat option on me ,
they are total unreliable.
Your company hold the fund since 9 December , how long this investigation might take ? 1 months , 2 moths or 6 months , what is the time frame. I try several time to contact by chat no one answer. what you wrote below its a usual template text not solution to many businesses in United kingdom trying to use your service. we had NatWest account , following your advertisement online we switched to Revolut , was total mistake , it finished very expensive for my company .
Reply from Revolut
Hi there!
We're sorry to hear about the experience you had with our services.
Sometimes the access to your account is temporarily limited because we need to do an account review. We are obliged to do such checks as the FCA regulated institution. We follow their requirements in all of our processes. We want to assure you that we are doing all we can to make the process as smooth as possible.
Regarding your business account, it's tough to understand what happened without knowing the details. You can always contact us via our support chat on the website so we can look into it.
To contact our business support agents, you can click on the chat icon on the bottom right-hand corner of the website: https://business.revolut.com/signin
Best regards,
Revolut team.