The iPhone arrived today, 14 days after ordering. (No delivery information pre-order except 'FREE Tracked and Secure Delivery · Free'. You only find out AFTER you get the confirmation email that they delay it by '7-10 days', though from the reviews her, it seems most people find it takes longer. I emailed to ask what was going on & got pretty useless answers ('we'll deliver asap' - meaning when?). The one time I tried to call, it took them no less than 63 minutes to answer the phone, as I moved from 15th in the queue to the top. I was then told in no uncertain terms that I'd got it wrong; they count days from the day they deign to PROCESS your order, not from the day you order, and of course they don't work weekends, so 7-10 means WORKING days - or two weeks of frustration for you & me. Subsequent conversations (when they've finally called me) have got me nowhere; anyone you speak to won't give their surname and won't let you speak to anyone else in the business.
The phone has now arrived & seems to be OK. I just hope that the person I've bought it for doesn't have to claim on the warranty - God knows what will happen then.
BTW, take a look at their 5* reviews. Most are very short and talk about 'great service' and 'very quick', whilst all of the 1* reviews echo my experience of slow, surly service and long, long delays. My guess is that if a company was to get their own people to write reviews for them, they would of course be given verified purchase numbers. Just saying.
Oh, after I posted this the 1st time, QMF replied (below) to say that they would be in touch. Unsurprisingly, they haven't been.