Finally paid up for lost item.. could be quicker and inefficient
Lost my parcel but after much uploading of documents and a bad trust pilot review finally paid up the cost of the item plus the courier cost. Not great customer service but finally they came good so well done for sorting it out. Gone up from 1 star to 4 star
February 1, 2019
Unprompted review
Reply from Parcel2Go
Hello Alistair,
Thank you for updating your review. We're really glad that the claim has been resolved for you.
If you do need any further assistance, please do contact us via email at online@parcel2go.com
Thanks
Nikki
Parcel2Go Customer Services