Review of GearBest


Rated 1 out of 5 stars

While the items are what I expected.

While the items are what I expected, the delivery times are far too long and sometimes items are not sent at all. Also when complaining you are asked to quote numbers that they already have and send pictures of the fault when the fault is not obvious enough to show up in a picture. In other words they make it as difficult as possible to get a refund or replacement. A word of warning, they don’t send orders in one package so some things arrive months before others in the same order, all items sent in separate packages. Annoying to say the least.

January 4, 2019
Unprompted review

Reply from GearBest

Dear Will ,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here:http://www.gearbest.com/about/terms-and-conditions.html
We have contacted you via our Support Center about your order.
Please reply to us there.

GearBest.com

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