Let me began by saying from the time I placed the order until it was delivered was three days, impeccable service to say the least! The four star rating is reflective of my wig choices, and nothing more. I purchased two wigs ( Diana Bohemian... and Mane Concept Brazillian), I love the Diana Bohemian wig because I was able to do a twist out and a cut to make it my own. However, the Mane Concept Brazillian had two flaws ( my opinion), the part is non-existent, which means the same style everyday, and it also feels like plastic, not the soft natural feel or look that I would have preferred.
But, as I stated, it had nothing to do with the service itself, so I plan to continued to order my wigs from your company.