Hi,

Thank you for the review.

I apologize if we were unable your fulfill your order.

We try to process all the orders that we receive but sometimes due to an unforeseen issue, it gets dropped/canceled. We do remove the listing from our website of the store which is unable to process the item. If the item is available at a different store then it can be ordered again.

I've sent you an email to provided more details regardng this order and you can reply to it for further assistance.

Regards,
Aslam