Review of Pitney Bowes Ltd (UK & ROI)


Rated 1 out of 5 stars

Used by the eBay Global Shipping Program - Inefficient & Expensive

This is the company which eBay use for their 'Global Shipping Program' it is expensive, slow and inefficient, I live in Spain and often buy items from the UK from eBay. Items often arrive late with the packaging and contents damaged.
They seem to use the cheapest courier companies they can find in Spain, the tracking info is often erroneous and misleading and sometimes items never arrive at all.
The Royal Mail International postal service is cheaper and much much better

March 20, 2018
Unprompted review

Reply from Pitney Bowes Ltd (UK & ROI)

Hello John

I am sorry to hear about the experience that you have had. Could you email clientexperienceUKROI@pb.com with your details, as I would like to see if someone for our Global Shipping team can help provide a resolution.

Regards,
Pitney Bowes Client Experience