If I could give them no stars I would. Under no circumstances use this company, if you wish to avoid nasty surprises on your credit card bill. Alicante Airport branch, a bunch of crooks. Fraudulent behaviour by their staff in finding 'damage' that wasn't there, and charging for late return when their own invoice shows that the vehicle was actually returned early. Specifically targeting frequent travellers like myself who have the good sense to take out their own yearly insurance to cover excess charges, rather than take out their additional (overpriced) excess insurance. You have been warned!