Dear Mrs Bailey,

Thank you for your review.

I am sorry that you think the delivery charge is too expensive but, we offer a reliable and cost effective service on delivery for our underlay products and i have checked with other delivery services available and if you were to use Royal Mail to send a roll sized 1mtr x 0.2m x 0.2kg On a two day delivery service it would be £11.99 so, i believe our service at £10.95 offers really good value. However we take all our customers reviews seriously and we are continuing to examine our delivery services in order to make sure we offer the best service for the best value.

kind regards,

CUS Online Sales Team