Review of Better.co.uk


Rated 5 out of 5 stars

Brilliant Service!

In a world where complicated forms and broken promises seem to be the norm where anything to do with finance is concerned, I am VERY pleasantly surprised by Trussle.

My personal circumstances don't easily fit into tick boxes and I engaged in a 2 month frustrating exchange with my bank trying to get a mortgage. I had almost given up when I contacted Trussle.

I filled in a simple form, received an email promising me a phonecall within 24 hours....and within a couple of hours I spoke to Ryan who was extremely helpful.

He went through phone my various options, sent me all documentation, and made clear what I needed to do.

There were a few changes along the way, but Ryan and team made everything easy and straightforward. I only had to supply information which was absolutely necessary. I never had to wait long for calls to be returned, and the team at Trussle seem to work long hours; I spoke to Ryan a few times well into the evening.

The whole thing was painless!

My mortgage was approved in less than 2 weeks and I completed on my property a fortnight later,

Ryan also arranged life cover plus buildings and contents cover for me.

An excellent service and I would highly recommend to anyone - but especially if your personal financial circumstances don't fit into the norm.

July 22, 2016
Unprompted review