I've used Just park many times and it has worked seamlessly every time. I recommended Just park to a student of mine who has limited English. Unfortunately he misunderstood the parking information so ended up parking illegally, through no fault of Just park. The space owner did his best to contact the driver but was unable to. On his return, I helped my student to email Just park and they refunded him his fee immediately and with no problem. Highly recommend the company,