Disgrace
I have been using HH time to time but as for today I will not be using them again, I have order a takeaway from Chicken Hut in Harlow though waited more then 1hr 1min.
Support said they promise to arrive 15min after waited for so long but turns out they not bothered to arrive and my account got removed as well when I wanted to give a feedback.
Reply from hungryhouse
Hi El,
hungryhouse works with our restaurant partners to ensure that they deliver great tasting food in an efficient manner, so we are very sorry to see that you recent order with Chicken Hut did not reflect these standards. We are also sorry to see that you have not been able to place a review on the website for this particular order
In order for us to follow up your complaint with Chicken Hut directly, and look into the reason why you were unable to leave a review of your order, please send us your order information to socialmedia@hungryhouse.co.uk and we resolve this for you as soon as possible.
Best regards
Adam