What an amazing gem of a company I found on social media. Outstanding service especially from Chris, who from the very beginning was informative, efficient, friendly and understanding. Always availab... See more
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Fair Trade House, 3 Whittle Avenue, PO15 5SH, Fareham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
Amazing company. Highly recommend using their services. From start to finish Shakoofa Jaffar and Harjit dealt with my application. Shakoofa was very helpful and professional in her manner. Also extremely knowledgable about the products, she is a real asset to the company. I was kept informed of every stage so felt my application was in good hands. So pleased I went with Your Mortgage People now.
Reply from Your Mortgage People
they were very professional, knowledgable and trustworthy
Reply from Your Mortgage People
Didn't ask for a phone call, they called. Then told them, I didn't want a call, they ask can I call you? Cold calling.
Edit after below:
On the very last page it says we will call, after submitting (compare your deals). I got a call from Darren, and replied very message saying I didn't want a call, he replies still pushing for a call. Next day I get a call from Lauren, reply via text I don't want a call, I didn't ask for one. Reply from Lauren pushing for a call.
Reply from Your Mortgage People
I really didn’t like the generic reply emails! They say they will get back to you but inevitably it’s you that continue to chase them. For £1500 fee I did a lot of chasing to external agencies as I waited for a response to the emails and was on time constraints for completion. A very stressful time not helped with ignored emails.
I understand from your reply how these emails should work but I personally found them very frustrating!
Reply from Your Mortgage People
Great service helped me get it all done and over the line good support. Would use again.
Reply from Your Mortgage People
What an amazing gem of a company I found on social media. Outstanding service especially from Chris, who from the very beginning was informative, efficient, friendly and understanding. Always available to answer any questions and explain things clearly. My case took longer than we anticipated but that was through no fault of these guys. Highly recommended and will use them again in a heartbeat.
Reply from Your Mortgage People
Joy & the team were so professional from start to finish
The broker fee is lower than some companies without losing the quality of service
She always kept us updated and the process was seamless I would 100% use them again and will recommend to my friends & family so if your looking for a mortgage broker to get you the best rate on the market give them a call today you will not be disappointed thank you ☺️
Reply from Your Mortgage People
Easy to talk to and very quick service provided by all highly recommend thank you
Reply from Your Mortgage People
Reply from Your Mortgage People
Reply from Your Mortgage People
A very good remortgage experience, the team were happy, helpful and knowledgable. A special mention to Charlotte A who really went the extra mile. We were kept updated and all went to plan. Thank you so much to you all.
Reply from Your Mortgage People
Execellant service from your mortgage people fully recommend them , well done to all 👍
Reply from Your Mortgage People
Everything, incompetent didn’t follow requests up, may well do it yourself
Reply from Your Mortgage People
The initial broker experience was great! So responsive, very knowledgeable and personable. They accessed me a great deal and understood my requirements well. After the agree in principal I was moved to a different processing team, and things then became a little less seamless and responsive, leaving me a bit confused and having to chase for updates. But all in all I'm delighted with the service, and the broker fee well worth the investment.
Reply from Your Mortgage People
I dealt with Jess and Michelle, they were excellent from start to finish, everytywas so easy and seamless, and handled so quickly. Very happy
Reply from Your Mortgage People
My experience dealing with your Morgate people was amazing as my case was a bit complex.Alex Roe handled my case from the beginning till the completion day Alex Roe was very professional and knowledgeable and easy to talk to.thank you
Reply from Your Mortgage People
Both Edwin and Michelle communicated everything so efficiently what I was entitled to, what to do and what I needed and kept me up to date at every point. The communication was excellent, the service and the speed of the process was also perfect and in line of what and when I needed it. Above the level service.
Reply from Your Mortgage People
An excellent service going above & beyond addressing all of my needs working late into the night to get me the best deal.
Excellent work
Reply from Your Mortgage People
Brill brill brill - honest and trustworthy-told me to ring the Leeds my current supplier because I had left it a bit late - durr me - but would ring me in 18 months - asked him what I owed - said nothing - promised him a beer or two in Wales when he was next in Gods home country
Reply from Your Mortgage People
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