Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Hat Shop

Written by the company

A small, Seattle-based team passionate about crafting premium and comfortable reusable scrub caps for the healthcare community. We listen to your feedback and design playful prints that bring joy to your workday. Quality and care are at the heart of everything we do.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star


Advertisement
Rated 5 out of 5 stars
Verified

Scrub caps

Fast, smooth delivery. High quality scrub caps, comfortable and attractive. I could do without the lining inside actually, but it’s fine overall.

September 24, 2025
Rated 5 out of 5 stars
Verified

Material and design

I've been looking for better quality scrub caps and I'm so happy I tried Capy. The designs are cute and material is amazing. I told my coworkers about it!

September 19, 2025
Advertisement
Rated 4 out of 5 stars
Verified

Great quality bun style

I purchased a few prints in the bun style cap and I love them. The quality is really great. It is comfortable. They stay on my head and don’t slide back. I truly appreciate the buttons to help save my ears from getting sore. However, I think the placement of the button could be better with a 2nd button slight above the original one to help actually alleviate the mask loops from still sitting on my ears. Otherwise, I still think these are super great and will be buying another couple of prints soon!

September 19, 2025
Rated 5 out of 5 stars
Verified

Amazing customer service

Amazing customer service. Post office lost my package and the company resent the package without hesitation. They even helped me find a solution to get my caps before my surgery rotation started. As for the fit of the caps, I’d much prefer the ponytail cap because I have very long hair (and probably a big head) so the bun cap doesn’t fit.

August 10, 2025
Advertisement
Rated 5 out of 5 stars

I tried a couple of the scrub caps to…

I tried a couple of the scrub caps to see which one I’d like best and decided on another design and pattern. They made exchange very easy and they stay connected throughout the whole process. I loved their cute designs and the names they created for each one. After a few washes, they still feel like new. As a dental hygiene student, I highly recommend and will be buying more when I graduate and start my career!

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Found the perfect scrub cap

Capy scrub caps are incredibly well made. They are so soft on the outside and the lining in the inside is super comfortable and does not irritate my forehead at all. They’re the first scrub caps I’ve tried that don’t bother me throughout the day; I even forget I’m wearing one! I liked the fit of the bun cap better than the ponytail cap for my head size and hairstyle and emailed them for an exchange, and they kindly offered to just let me keep the original cap and sent me a new one. Great customer service! I get so many compliments on my scrub caps and can’t wait to buy more!

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

FAVE scrub cap!!

Capy scrub caps have quickly become my favorite caps! As a surgical tech, I am a huge fan of the material during long cases. My coworkers have become influenced & a few own every style!!

May 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Awesome customer service and great caps!

Awesome customer service, fast replies and super nice. Great quality caps and very comfortable inner and outer fabric!

May 14, 2025
Unprompted review
Capy logo

Reply from Capy

Thank you for the feedback. We're glad we were able to get you the right caps!

Rated 5 out of 5 stars

AWESOME SCRUB CAPS

I can’t say enough good things about Capy! As a nurse, I’ve tried so many scrub caps, but these are truly the best. They fit perfectly, are incredibly soft, and don’t itch like others I’ve worn. They catch all my sweat during long shifts and stay comfortable all day. On top of the amazing quality, the kindness and care from this business really shine through. You can tell they put so much heart into what they do. Highly recommend!

May 12, 2025
Unprompted review
Capy logo

Reply from Capy

Thank you for the kind review! Reviews like yours really do motivate us to keep taking steps forward. Keep an eye out for upcoming Capy Drops :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look