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Rated 5 out of 5 stars
Verified

It's the first time I've ever called an injury claims lawyer & i spoke to a lovely lady named Susan. She guided me through every step she took & i was quite nervous, but her demeanor on the phone cal... See more

Rated 5 out of 5 stars
Verified

SO FAR I HAVE BEEN TREATED WITH RESPECT AND KINDNESS UNLIKE THOSE I AM CLAIMING AGAINST. THE ONLY REASON I AM CLAIMING NOW IS THE DISRESPECT AND SHEER LACK OF COMPASSION OR EMPATHY FROM THE SUPE... See more

Rated 5 out of 5 stars
Verified

Excellent agent that dealt with my call which was answered very promptly. He was professional but also friendly and came across as been genuinely interested in what I was saying. Didn’t have to repeat... See more

Rated 5 out of 5 stars
Verified

I had a accident at no fault of my own, I've suffered long term with back pain and anxiety I'm on medication costing me every month. I watched a advertisement on TV 14 months later as I've never thou... See more

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Company details

  1. Legal Services & Government

Written by the company

Here at Underdog, we understand that getting back on your feet after a serious accident is no easy task. You may well have suffered both physically and financially, but the prospect of claiming compensation against an employer or large organisation can often seem daunting. That’s where Underdog can help. We help people like you claim the compensation they deserve on a no win no fee basis. So whoever you’re up against, you’ll be better off with us on your side

National-Accident-Helpline.co.uk Details

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

510 reviews

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Rated 5 out of 5 stars
Verified

All about Susan

It's the first time I've ever called an injury claims lawyer & i spoke to a lovely lady named Susan. She guided me through every step she took & i was quite nervous, but her demeanor on the phone calmed & relaxed me like i was talking to a family member.
Please don't shove this review, make sure it goes where it should & please make sure this gets back to Susan herself. Tell her Anthony said thank you & I'm sending her some rays of sunshine all the way from beautiful London (she'll understand) Thank you.

August 14, 2025
Rated 5 out of 5 stars
Verified

The lady I spoke to was Susan & very…

The lady I spoke to was Susan & very Professional in Her job.
Never put me under any pressure in answering any questions
I was Very Very pleased with the outcome and the concern of Susan over the phone.
Would 100% recommend the Company to friends if ever needed

June 2, 2025
Rated 5 out of 5 stars
Verified

I was pleased to speak to a very nice

I was pleased to speak to a very nice, friendly young lady about the two surgical operations I had in 2019. She was very helpful and understanding about the situation I now find myself in. I am hopeful that the National Accident Helpline will be able to help me.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars
Verified

the reason why I contacted your company…

the reason why I contacted your company today was to see if the accident that I had was something you could help me to try to make a claim .the responce I received was so uplifting that I realised I had spoken to someone who understood that it should not have happened thank you .

June 5, 2020
Unprompted review
Rated 5 out of 5 stars
Verified

So Helpful

First time had to contact about an accident Very professional,patient and helpful

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

Ignorant

Set of cretins. At least 13 phone calls and told each on the same, that we have everything sorted through our own solicitors for them to just hand up and call the next day. Ignorant time wasters that only seem to be nice when your giving them business.

February 21, 2020
Unprompted review
Underdog.co.uk logo

Reply from Underdog.co.uk

Hi Lee,we’re sorry to see your review. I would be grateful if you can provide us with more details via email at feedback@nahl.co.uk in order for us to investigate further. Alternatively, you can contact us on 01536 486 240 to discuss this in more detail. Many thanks

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service. Very quick and easy to do.and the man and lady I spoke to were very helpful and friendly 🤗

December 29, 2019
Unprompted review

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