Got what I needed, but poor communication
After I ordered a replacement battery for my laptop, I got no notice that the battery had been shipped. I sent 2 emails enquiring about my order, but got no response. I was starting to get worried I'd been ripped off, but...22 days after I placed my order, the battery arrived! 22 days isn't bad for something coming from China. Ultimately, I'm happy, but they really need to work on communicating with customers.