AOMEI Backupper Reviews 1,201

Had a little glitch with product re-activation after a computer upgrade. Contacted Aomei via email and their agent (Lanry Lucky) had my problem resolved in a very short time with no additional communi... See more

Megan Z assisted me over several days and exchanges with my problem. This one was a tricky error to solve because it just happened with no changes to Backupper. It turned out to be a security upda... See more

Great customer service. I had an issue where it kept giving me an hour saying that I already activated the product on the maximum number of computers when I didn’t have it installed on any computers.... See more

Expert quick response and rapid resolution A very quick response at 6.30am and clear instructions helping me to a rapid resolution of the problem. It turns out is was not an AOMEI problem as such b... See more

I bought a code. Installed Backupper on a machine I was building for my mother-in-law. I shipped it to her location and when I got there I had to reformat the hard drive making the code ineffective wi... See more

After writing an email regarding the migration of a license key from an old computer to a new computer, Lanry Lucky responded promptly and was able to reset my license. I can now access the software... See more

In the process of moving software from Win 10 to a Win 11 computer. Aomei (Lanry Lucky) was extremely helpful in deactivating a license key so that it could be reinstalled on the new machine.

My old PC decided to give up the ghost and unfortunately my version of Aomei was loaded on this. Once i'd reloaded my new pc i installed Aomei and tried to licence it but it said it was already li... See more

I needed to upgrade from Windows 10 Pro to 11 Pro and was concerned that my Aomei Backupper licence key may become invalid when I do this so I contacted Customer Support and they quickly sorted ever... See more

I have for many years used the Aomei Applications and believe they are the best out there. I recently needed to reinstall an App but my old Authentication code was locked out. A simple email later... See more

I had an issue activating my AOMEI licenses after changing devices, and the support was excellent. Lanry Lucky assisted me quickly, kindly, and efficiently, resolving the problem in no time. Thank y... See more

My issue was dealt with by a person called Lanry Lucky. His help and speed at dealing with my issue was outstanding. I have always liked AOMEI products because their support team dont judge, they just... See more

I was assisted by Lanry Lucky with resetting my single account use license. I was then able to register my subscription copy on a new machine. Process was painless though not immediate. Thanks AOMEI

My tech request was promptly responded to via email from Lanry and resolved my problem involving partition management. Thanks once again. John USA

Every small technical issue becomes huge when it comes unexpectedly (and it always comes unexpectedly...). What helped me out was the prompt response form the tech support at AOMEI. I wish they had al... See more

I raised a ticket because of an error registering Backupper Workstation, in minutes I got response and solution and was able to register my software. Thanks to Joey A. for the assist.

I had several keys of AOMEI products installed in old computers and needed to deactivate them. Just an email to AOMEI support solved the problem

I had a problem after reinstalling Windows. Joey offered a solution, despite my annoying emails. The solution worked, huge thanks for his help.

The back up process is good gives you a choice of compression sizes and encryption and also creates system Images. Options also allow for incremental backups that can be automatically scheduled to ru... See more

I had a computer problem caused by Windows 11 update. I was forced to reload windows completely including my software. The licence for the AOMEI backup had used up it's quota and would not work. I... See more

I uninstalled Backupper from my old laptop to install on my new laptop. My account didn’t recognise the uninstall. I contacted Support and reset my account so I could register Backupper on my new lapt... See more

AOMEI Backupper is a life saver. Handles complex tasks but the interface is friendly, easy to use and can perform backup tasks very quickly. Can backup and restore partitions in around a minute for ar... See more

I thought I had lost my copy of AOMEI after trying to install an update. I wasn't able to find the shortcut to AOMEI nor could I find where the AOMEI program was stored. I then sent an email to AOME... See more

I had a little issue after two years free backup - I could not see the restore function - maybe the app got a fault during update on my PC? I decided to un-instal and re-instal AOMEI free version and... See more

Had software activation issues after an Windows update. Contacted AOMEI support and got assistance from Joey A. Great help! Program activation went smooth. Great service from Joey!

This software gets a little cranky from time to time but considering what you're doing to your computer with it, it's not too surprising. Ultimately it does a good job of cloning and backing up. When... See more

After buying the product 7 years ago (lifetime licence) I still got a prompt and satisfactory support from Lanry Lucky. Thanks!

After switching my processor my license wasn't working anymore. Within 24 hours they solved the problem. Very good. Thanks guys

Great immediate response. I was able to get the software operating without a hitch thanks to Lanry Lucky Thank you Lanry for your professional assistance

Lanry Lucky was very helpful, quick answer. Exactly what you expect, when you have problems with the software,which you bought.

I didn't expect to be helped so quickly and with the right suggestion at the first contact. Thanks to Megan Z. I could solve my problem within a very short time.

Lanry Lucky was very helpful and prompt in determining what needed to be done and fixxing the issue the first time..

My request was handled very quickly and to my complete satisfaction by the friendly employee Mr. Owen Tan from Aomei. Thank you.

I didn't know how the license worked so i mailed your support about it 24/9. I got the answers I needed fairly quickly 25/9 and then help with resetting the license code. All very smooth... Thank y... See more

Very good knowledge of my problem. Solved it with a prior version which is really working good.

I really like this app. Thank you Lanry Lucky. From the very beginning of my problem, he responded quickly and solved my problem.

Fast and accurate response. Lanry Lucky was very willing to help. Excellent help.

Needed code reset for my program. Was done within a few hours without issue.

Megan at support team was very helpful and solved our problem very quickly

It was an immediate response to my request. Excellent work by Owen Tan!

Owen Tan has been fast and efficient to fix a problem I have had with the new release. thank you

Fantastic service n response was quick. Thanks a lot Joey.👍👍

Larry Lucky very helpful. Sorted my problem promptly

Quick and helpful response to a question about specific products. Provided a solution that was in my favor not theirs!

Lanry Lucky is Best Despite my difficulties, they patiently assisted me. This tool has been a tremendous help. Thank you.

After reinstalling, I had problems activating my license. Panicking, I contacted AOMEI for help, and Larry Lucky from AOMEI was able to help me that same day. I call that good support.

I purchased two software from your company 1.AOMEI Backupper 2.AOMEU Partition Assistant 10.5.0 Now due to the system being installed from a new setting, all applicati... See more

I received prompt and helpful support from Lanra Lucky, which resolved my problem. Thanks again!

Following a PC change, my credit was blocked for the new installation. I sent an email to support, and within a few hours Lanry Lucky unlocked everything for me. Thanks to the support team for your re... See more

Soon after I inquired about my AOMEI Backupper enrollment issue, it was resolved. In addition, the solution turned out to be the best one for me.