Trillium Moving and Storage Reviews 2

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Disorganized! Pricy!

Their initial estimation is was much much more than the real shipment weight. They don't provide you with the real shipment weight and they charge you based on their initial estimation which is called "minimum weight/ minimum charge"! they are too DISorganized! They get back to too late! every time you call, someone gives you a different answer about your scheduled and shipment! once they got back to me a week later after calling many times, asking them to please let a person assigned to my account answer my emails!!! They rescheduled my pickup on the same day!!!!! and after calling more than 10times, one month in advanced, asking them to please deliver my items in a time window of 3 hours, they did not! Funny thing! they tell you your shipment was lower than our estimation, but, that is what it is! and we dont EVEN provide you with the actual weight! NEVER EVER move with Trillium!

September 18, 2017
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Excellent service from booking through to actual removal with friendly, professional staff who couldn't do enough to help us through the process, The office showed really good customer service with quick quote and constant communication.
I am very happy to recommend them to my friends and all.

December 15, 2014
Unprompted review

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