Toolstation 

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Rated 5 out of 5 stars
Verified

I've used Toolstation twice recently and I've got to say, 'they were magnificent'. Ordering was simple and straightforward, their communication was first class and my items arrived very quickly. I'... See more

Company replied

Rated 5 out of 5 stars
Verified

Translate this please. Toolstation format and website is superb, informing the client what stock is available, and when to expect delivery. Delivery is prompt. The range of stock is good, and the bran... See more

Company replied

Rated 5 out of 5 stars

Clearway Pest Control needs quality tools and equipment without delay and Toolstation always provides what we need in a most timely and friendly manner. Thanks guys.

Company replied

Rated 5 out of 5 stars
Verified

The site is easy to navigate, and the number of items in stock are included in the information. Prices are cheaper than the local shops. Unlike the local shops, TOOLSTATION apparently keeps their stoc... See more

Company replied

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Company details

  1. Tool Store

Written by the company

Depuis 2014, Toolstation est un distributeur d’outillage et matériel pour les travaux de rénovation et bricolage. Avec plus de 12 000 produits répartis dans différentes catégories telles que l'outillage électroportatif, l'outillage à main, l'électricité ou la plomberie, notre objectif est simple : contribuer aux projets quotidiens des artisans et des passionnés. Anciens artisans chauffagistes, plombiers, électriciens ou tout simplement passionnés aguerris, nos équipes sont les plus à même de vous guider et de répondre à toutes vos questions. Nous proposons ainsi la qualité et l’efficacité sur place ou à commander, avec un service rapide et convivial, le Click&Collect en 10minutes et une livraison gratuite sous 48H.


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Rated 1 out of 5 stars
Redirected

Product description not detailed enough

The product description is not sufficient for Plateau de ponçage béton Fartools pour meuleuse d'angle Ø180mm, It states compatible for all 180/230 machines however i did not fit a Makita 230. I needed to modify significantly the dust shroud. Finally I noticed in red text on the box (not on the internet description) that it was only compatible with a variable speed controlled 230mm machine. The disc was not flat either. Unuseable , disappointed in Toolstation.

August 25, 2024
Unprompted review
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Rated 1 out of 5 stars

Bought a DeWalt strimmer

Bought a DeWalt strimmer. After 1 week of use it has failed. Contacted Toolstation France via the Toolstation app. Toolstation claim to respond in 72 hours, however after 1 week and 5 attempts there is as yet no response. Customer service is dismal .Finally got a response from Toolstation about my non functioning strimmer, and have asked for a refund ( not a repair) which I am entitled to under the French civil code pertaining to purchase of goods in the EU, but unsurprisingly Toolstation have not replied to my request

May 7, 2024
Unprompted review
Toolstation logo

Reply from Toolstation

Good morning Sir your item is currently on its way to our premices but parcel is stopped : https://www.colissimo.fr/entreprise/colis/#/parcel-tracking/parcel?parcelUuid=81bbbd94-2d12-35a3-82d0-42d04b82ef11&origin=search We are investigating with the carrier and will let you know as soon as we will received it and then forward it to our Supplier for repair
All our apologies
Best regards
Toolstation Customer Service

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Rated 1 out of 5 stars

COMMUNICATION VIA TELEPATHY

This acts as an update to my previous review titled, 'TELEPATHY' where I commented on ZERO COMMUNICATION by Toolstation.
The update: I have since received an email, belatedly, from Toolstation, to inform me that my, ''REVIEW IS UNSUCCESSFUL''. How can a review be deemed unsuccessfuil?? It did not contain any aggressive language, swearing, racist content or racist language or any hate element. Under their guidance, they state that a review will be deemed unsuccessful if it makes reference to ''CUSTOMER SERVICE''. This is a blatant attempt to pevent the general public from being informed of its business practices but also to mislead the public. I am hereby filing a report for judgement by TRADING STANDARDS/ THE OFFICE OF FAIR TRADING. It is a blatant attempt to filter the opinions/experiences of customers.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars
Verified

Very valued supplier

Translate this please. Toolstation format and website is superb, informing the client what stock is available, and when to expect delivery. Delivery is prompt. The range of stock is good, and the brands are trustworthy. A good company.

March 6, 2024
Toolstation logo

Reply from Toolstation

Bonjour, TOOLSTATION vous remercie pour votre avis.

Restant à votre disposition. L’équipe TOOLSTATION.

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Rated 5 out of 5 stars

Clearway Pest Control needs quality…

Clearway Pest Control needs quality tools and equipment without delay and Toolstation always provides what we need in a most timely and friendly manner. Thanks guys.

March 1, 2024
Unprompted review
Toolstation logo

Reply from Toolstation

Thank you for your review.

Remaining at your disposal. The TOOLSTATION team.

Rated 5 out of 5 stars
Verified

super magasin

February 20, 2024
Toolstation logo

Reply from Toolstation



AVIS TRUSTPILOT 4 ET 5



Bonjour, TOOLSTATION vous remercie pour votre avis.

Restant à votre disposition. L’équipe TOOLSTATION.

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Rated 5 out of 5 stars
Verified

This is how business should be done

I've used Toolstation twice recently and I've got to say, 'they were magnificent'.
Ordering was simple and straightforward, their communication was first class and my items arrived very quickly.
I'm very pleased with them and they are now my go to shop for tools etc.
Highly recommended.

February 14, 2024
Toolstation logo

Reply from Toolstation

Thank you for your review.

At your disposal. The TOOLSTATION team

Rated 5 out of 5 stars
Verified

Perfect transaction

Perfect transaction. Good price, fast delivery, product as advertised.

December 27, 2023
Toolstation logo

Reply from Toolstation

Bonjour,

TOOLSTATION vous remercie pour votre avis. Restant à votre disposition.L’équipe TOOLSTATION.

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