Ticketmaster France Reviews 27,636

Having to use different websites for each region of the world isn't great for ticket management. I am not a French speaker, so buying tickets for an event without an easy option to translate made the... See more

Seating Plan was very good and enabled me to select exactly the type of ticket I was after. The fact that Ticketmaster France will actually post you a real ticket, rather than having to use an a... See more

The processing was seamless and straightforward. What was difficult for me was that some terms during the ticket reservations were in French, which isn't my native language. Despite using google trans... See more

Sélection relativement simple de mes places et pas de bug au paiement. Quand son réseau n'est pas surchargé lors de gros événements tout va bien

I am not a French speaker, so I had ticketmaster.fr open in English. I tried to do a password reset on the website, and the email that I got did not contain any link to reset the password. It was a si... See more

I've been trying to spell my name correctly on my account for some time (one letter is wrong), but it's not working. Now my VIP ticket for Stray Kids on July 27th has my first name written twice, and... See more

I bought two Platinum tickets for the G-Dragon concert in Paris, thinking they were VIP tickets, as there was no clear explanation on Ticketmaster’s website. I have a physical disability and can... See more

Obligé de passer par ticket Master pour le parking du ldlc arena à Lyon... 1,65e de commission en plus des 15e de parking (en plus des places ee concert). Ça s apparente à du racket organisé ...

Very good service however I'm having trouble updating my personal details. Despite using the contact form numerous times I've still not got a resolution. I used the reseller section to sell my ticket... See more

Everything went smoothly. No problems with selecting the tickets that were on offer and then paying. The only problem wasn't Ticketmaster's fault. Stupid WWE haven't released all the seats, so coul... See more

A slow website that leaves you wondering if the transaction is happening but gives you a timer to remind you how long it is taking makes you feel as though it is your fault. Then at check out a char... See more

Buying a concert ticket was uncomplicated. I saved my details beforehand. On the day of the sale I also received a reminder via newsletter. I logged in, waited for my turn, chose the tickets, paid for... See more

The seat names were different from the picture that was shown. That made it really difficult to know which seat was which and probably why many people didn’t get any tickets. In addition to that, the... See more

A lot of error messages, but never an explanation why the error occurred. Had no way of knowing what was wrong and just had to try again & again. As a buying experience very poor, but I managed to sec... See more

Not being able to use Paypal/Apple Pay, additional fees for print@home and mobile ticket - such a shame! Are we still living in 2005 or is it 2025? Not so sure when trying to buy a ticket at ticketmas... See more

Je ne comprends pas comment ticket master peut faire payer plus cher le e-ticket que le retrait du ticket en magasin. C’est un scandale !

I got my ticket but it took me like two hours of being refreshing the page, the platform is not prepare for a huge demand of people buying tickets, but overall I am happy with the process. My only con... See more

Generally the site is not bad. I like that you're instantly transported from the waiting room to the queue. The main problem is, that the site had a lot of issues when it was my turn to buy the tic... See more

It was great to be able to use Ticketmaster to buy tickets for a performance in Paris. A little trouble with credit card. Capital one wanted to make sure it was a legitimate transaction. By then I... See more

I could not see the seats until they were in my cart and being processed. The connection was slow and buttons did not open quickly which was stressful given the time limits for checking out. Looking f... See more

I wanted to make my daughter happy and wanted to take her to the Black Pink concert in Paris. I ordered two tickets, but these seats are not next to each other but in different blocks and rows. That d... See more

Efficient, fair way to distribute tickets. For someone who used to queue for hours in the cold and rain to get tickets in the 70s, being able to select your own seats with a push of a button is luxury... See more

1. The website was lagging a lot,sometimes i had troubles logging in because it could just freeze 2. Again, lagging, when it was time for me to purchase tickets, i thought it crashed and kicked me... See more

The booking process was not stable (at least on my smartphone), it took several attempts until it worked. Another thing is the long waiting time from order to arrival of the tickets. I thought it got... See more

I'm putting these stars because I don't know exactly how their services work. They say that they are going to send me the E- tickets some day before the concert. How does it work? I've received an e... See more

Impossible d'acheter des places le site bug en permanence, je viens de perdre 2fois de suite 3places pour les worlds rocket league.. Site a fuir

worst experience I had with the website... it kept crashing , saying error 500 / 404 etc... didn't show the map , not a signle ticket available . how can 81k tickets get sold out when you can't even p... See more

I bought a ticket for a concert but had to change it. I rang ticketmaster and my request was sorted very quickly. I received refund and could buy another ticket I needed. Very quick and efficient se... See more

The way the tickets were organized and displayed was quite confusing. When I clicked the option to pay with a credit card, it redirected me to the main page, so I had to go through the whole process a... See more

The best I can say about this website is, that it didn't crash. Minutes before the actual ticket sale started it suddenly put me in a randomly generated, long queue. I patiently waited for over an ho... See more

I am going mad.. I bought tickets for Rammstein all the way in october, and the tickets are still not available for download and print, and the show is in 5 days!!!! I am really angry, i'm traveling f... See more

It is super difficult to navigate the ticket ordering site. You have to zoom into just the right level to have the option pop up to add tickets to your cart, it makes no sense.

I’m trying to contact Ticketmaster France, I made a mistake and bought wrong tickets today. I need to cancel them, but in France they don’t have chat or telephone number to call. I already sent 2 form... See more

Can somebody from Ticketmaster Fr contact me on my email or phone number . I’ve tried contacted you many times and I’ve received nothing. My order number is 336196412

It should be good dat you communicate in English as well. And that the people at the place can communicate in English. The sound in the Arena is not what you may aspect. Closing the roof means much... See more

Les files d'attente virtuelle nous permettent de gérer le temps mais malheureusement sans savoir si des places sont toujours disponibles.

In general I like Ticketmaster for its big choice of events. The fan-to-fan option is really a great one. It once helped me to find a ticket to a sold-out concert. As for my recent ticket purchase,... See more

sorry for being in English. It worked perfectly, the site didn't crash and it was very fast. the only downside I would say it was the photograph they had for the stadium placements, I could barely... See more

Good experience but I had no choice as this was the exclusive seller. Getting fees to print a PDF feels like getting scammed, this should be included in the face value of the ticket.

Good experience on your site. I did try and find English language translation but hopefully managed to understand the process and I have bought 2 tickets for next year. Looking forward to a Parisian c... See more

The timeframe to enter all the data before it timed out was difficult to meet. it took me 3 goes to get all the info in before it was accepted. but I got there in the end. I was just concerned that... See more

En toute honnêteté j'ai eu 2 places pour Motionless in White sans attente et sans combat...pas de stress...bon point pour le don aussi

Simple rapide et on peut visualiser la vue que l on aura de la scène quand on sélectionne sa place

I purchased 4 e-tickets for France/Ireland Rugby, Stade De France, March 14th 2020. Game cancelled, flights cancelled. Game now scheduled for October 31st 2020 (NO FANS) Applied for refund 6 months a... See more

I bought tickets for the lady gaga concert in stade du france. I ordered billet collector tickets the first day they were on sale. And still have not received anything they would be sent by post. I re... See more

**Updated** After I posted a review, ticketmaster fr contacted me and told me "depending on your Bank, your refund isn't visible on the date we have placed it, but on the date of purchase", so I... See more

UPDATE 16.12.2020: Thanks a lot for your quick and helpful support on my issue!! Problem is solved and money refund can be found on the date of the purchase. Former message: I have received... See more

I have requested a refund for Rammstein in Lyon (Order ID 161979114) On 15th June I got an email that the refund is approved and that the money will be refunded to my credit card. As of today I... See more

money for concert 19/3 in Paris received this morning. thank you ticketmaster france for eventually getting it sorted. im one happy lady.

Couldn't buy the desired places due to the one free space left policy, event thought there were other single places left on the same row. Would also be helpful to be able to pay using Paypal.