Verified
There was a backorder on the Crossray BBQ kitchen trolley that was going to take several weeks to fill and miss Xmas. The BBQ store team were in regular contact with me and sent a standalone trolley... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Verified
I spoke to Gabriel over the phone enquiring about a product. Gabriel was very informative and responded to all my enquiries. His friendly nature made the buying process over the phone very smooth, qui... See more
Verified
I found the BBQ Store a great Australian company to shop with.I needed further information on some products so I called the store & Duane was so friendly & helpful.Once I completed my online order I r... See more
Verified
Great service and very friendly staff. Went above and beyond to help will definitely be shopping here again
Company details
Written by the company
The BBQ Store has stores located in Prestons, NSW. We are thrilled to be able to offer a wide selection of innovative, quality, value for money barbecue grill accessories, gas and charcoal bbq's and rotisseries both online and instore. Check us out today.
Contact info
Unit 2 / 4 Avalli Road, 2170, Prestons, Australia
- 1300 041 051
- sales@thebbqstore.com.au
- www.thebbqstore.com.au
Verified
You sent me a message mail to review a…
You sent me a message mail to review a product I haven’t received and a service I haven’t received.
I was sent an email a week after ordering my product, stating it was not in stock and would I like to wait.
I was fine to wait as it was not an important item.
I have since not received any correspondence, or Information on progress of product.
I would give 0 stars but that is not an option
June 14, 2025
Advertisement
Verified
Great service and very friendly staff
Great service and very friendly staff. Went above and beyond to help will definitely be shopping here again
June 11, 2025
Verified
Verified
Verified
Everything arrived on time and…
Everything arrived on time and delivered promptly - items all in working order, very good experince
May 21, 2025
Advertisement
Verified
The amazing taste achieved makes a huge difference to our product.
It was easy to order, and the brisquettes turned up on time with no hassles. The amazing taste achieved makes a huge difference to our product.
May 13, 2025
Verified
Verified
Great products and great service!
April 12, 2025
Verified
Advertisement
Verified
Great service from The BBQ store team,
Great service from The BBQ store team,
Highly recommend
April 12, 2025
Cobb pro
Got a ex display cobb pro for a 1/3 of the regular price. Prompt delivery and item as described.
February 5, 2025
Unprompted review
Verified
Easy to order and came in a jiffy
February 10, 2025
Verified
Advertised that product was available…
Advertised that product was available and then after I've paid that it wasn't in stock and would be available in a month. Still waiting.
February 10, 2025
Advertisement
Verified
exact part I required
exact part I required, fast delivery, beyond my expectation. If they supplied a screw kit with the manifold that would have been amazing
January 14, 2025
Verified
Quality operation from price to delivery.
Great service, best price and the delivery was super fast.
Will be using the store for all our bbq needs going forward.
January 14, 2025
Verified
Verified
Advertisement
Verified
Amazing Service and Customer Care
There was a backorder on the Crossray BBQ kitchen trolley that was going to take several weeks to fill and miss Xmas. The BBQ store team were in regular contact with me and sent a standalone trolley for the BBQ to get me up and running before Xmas free of charge. Can't recommend these guys enough to anyone looking for a new BBQ.
November 17, 2024
Verified
What I needed and on time.
November 12, 2024
Verified
Fantastic to buy from
Fantastic to buy from! They kept me informed every step of the way and postage was super fast….oh and they actually had what I wanted A1
November 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.