Verified
Is it fast delivery. Arrived in good condition..
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
I just receive my order for my daudhter (13 years old). But the Parka à capuche Boxy Snorkle SD-Windparka Taille: 36 Code de l'article : 208221750017 Couleur: bleu marine très foncé is too litt... See more
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The site needs better organisation. I wanted to add some t-shirts but grew frustrated with the confusing presentation and hopeless filtering system. Make it clear, logical and easy to use and you w... See more
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Excellent vests, nice quality and colours. The return service is also efficient. I have returned a couple of things as I often order two sizes, but this isn't an issue for Superdry, I think they kno... See more
Company replied
Verified
Commande d’un sweat-shirt, ne correspond pas à la photo , le bas du sweat-shirt est beaucoup trop large alors que sur le mannequin il paraît beaucoup plus serré
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Exactly what I expected. Size perfect, packed perfectly and ready to wear. Highly recommend this product.
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Great quality items, green jacket fabulous colour, green hoody slightly duller green than in photo but black hoody top. Superdry never disappoints.
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Article conforme à la photo du catalogue. La couleur est plus belle en vraie. L’expédition très rapide.
Company replied
Verified
I was very happy with Superdry. I ordered pants and the size was perfect and quality very good.The package arrived in excellent condition and right on time!
Company replied
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I praise both the product and its delivery. The down jacket looks and feels perfect. It was delivered earlier than promised.
Company replied
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Everything arrived in perfect condition and the size is correct, in my case it fit perfectly
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Huge fan of Superdry; quality clothes in fabulous colours, long lasting and a delight to wear.
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5 days shipment. Package average but not damaged. Coat is super quality thanks.
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Good experience. Returned the 1st coat for one size down. Everest Parka fits large.
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Tres bonne qualité prix. J'adore les tissus, tres confortable
Company replied
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Package received very fast. Great product, good price, will buy again.
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Jumpers are excellent quality and fit perfectly. Delivery was very quick. Love Superdry !!
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Envoie rapide. Article conforme à la prescription Retour simple et efficace.
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After sales service excellent. Third time I use/buy clothes here.
Company replied
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Blondie t-shirt - beautiful and very soft cotton.
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Article correspondant à la description sur le site, commande facile, et rece6assez rapide
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Great quality, fastest shipping, decent prices. Highly recommended.
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Arrivé on time and great quality
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Excellent could not ask for more
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Good experience nice packing, quality shirt, fast shipping I recommand
Company replied
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Great jacket. First perfectly
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Fast delivery good quality special design
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T-shirt conforme à la description.
Company replied
Verified
A Christmas present. Great quality. My son loved it!
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Im quite happy with the quality of the product. Except only one thing, the "FIT FINDER" application, i didn't find it reasonable. Im ok with 36 or XS for the normal t-shirt, but other girly t-shirts w... See more
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Always top !
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Super t-shirt
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Perfect thanks
Company replied
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Produit conforme à la photo
Company replied
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Speedy delivery and product qualityas expected
Company replied
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Perfect service and delivery
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Simple, rapide, efficace et conforme à mes attentes
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OK OK OK OK OK OK OK OK OK OK OK
Company replied
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Very good product!
Company replied
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Quick and accurate! Perfect!
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Simple, rapide et efficace.
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Nickel 👍👍👍👌👌👌
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super superdry
Company replied
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Rapid, efficace.
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Top!!!!!!!
Company replied
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Product as described, well packed, received within the time window announced.
Company details
Written by the company
Inspirée par l'esprit d'aventure et la fabrication artisanale de produits haut de gamme de manière durable, Superdry est une marque contemporaine inspirante qui allie graphismes vintages d'inspiration Américaine et Japonaise, avec un style Britannique. Ils sont caractérisés par des tissus de qualité, des looks vintages authentiques, des détails uniques, des graphismes faits main et des coupes sur mesure. Superdry est construite sur le style et honore cela à travers cinq choix / marques de style uniques : Original & Vintage, Superdry Studios, Superdry CODE, Superdry X et la Performance Sport Division. L'ambition de Superdry est de devenir la marque la plus durable de la planète d'ici 2030 et, en 2021, elle a remporté plusieurs distinctions et prix, dont le « Positive Change Award » aux Draper's Sustainable Fashion Awards.”
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.fr
- www.superdry.fr
4.2
Great
80K reviews
Replied to 23% of negative reviews
Typically replies within 2 weeks
Verified
Qualité de l’article
Commande d’un sweat-shirt, ne correspond pas à la photo , le bas du sweat-shirt est beaucoup trop large alors que sur le mannequin il paraît beaucoup plus serré
March 25, 2025
Verified
Exactly what I expected
Exactly what I expected.
Size perfect, packed perfectly and ready to wear.
Highly recommend this product.
October 10, 2025
Verified
Verified
First time I order something from…
First time I order something from superdry and I got wrong product, worst experience
October 3, 2025
Verified
Product as described, very nice
Product as described, well packed, received within the time window announced.
October 2, 2025
Verified
Merci pour votre service
September 13, 2025
Verified
Always top !
August 30, 2025
Verified
Arrivé on time and great quality
August 17, 2025
Verified
Verified
Good experience.
Good experience.
Returned the 1st coat for one size down.
Everest Parka fits large.
July 10, 2025
Verified
Verified
Excellent could not ask for more
June 29, 2025
Verified
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Good experience
Good experience
nice packing, quality shirt, fast shipping
I recommand
April 28, 2025
Reply from Superdry FR
Nous apprécions que vous partagiez votre avis avec nous. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc vraiment contents de lire vos commentaires. Nous vous remercions d’avoir fait part de votre avis. Si vous avez apprécié votre article, n’hésitez pas également à partager votre avis sur le produit. Cordialement, Superdry Customer Care
Verified
good quality price， love it
Tres bonne qualité prix. J'adore les tissus, tres confortable
April 13, 2025
Reply from Superdry FR
Nous apprécions que vous partagiez votre avis avec nous. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc vraiment contents de lire vos commentaires. Nous vous remercions d’avoir fait part de votre avis. Si vous avez apprécié votre article, n’hésitez pas également à partager votre avis sur le produit. Cordialement, Superdry Customer Care
Verified
Article conforme à la photo du…
Article conforme à la photo du catalogue.
La couleur est plus belle en vraie.
L’expédition très rapide.
April 11, 2025
Reply from Superdry FR
Nous apprécions que vous partagiez votre avis avec nous. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc vraiment contents de lire vos commentaires. Nous vous remercions d’avoir fait part de votre avis. Si vous avez apprécié votre article, n’hésitez pas également à partager votre avis sur le produit. Cordialement, Superdry Customer Care
Verified
Verified
Reply from Superdry FR
Nous apprécions que vous ayez pris le temps de partager avec nous votre récente expérience chez Superdry. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc ravis que vous soyez satisfaits de votre nouvel achat. Merci beaucoup pour votre avis. Si vous appréciez votre nouvel article, n’hésitez pas à nous laisser également un avis sur le produit.
Cordialement,
Superdry Customer Care
Verified
Produit conforme à la photo
February 11, 2025
Reply from Superdry FR
Nous apprécions que vous partagiez votre avis avec nous. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc vraiment contents de lire vos commentaires. Merci d’avoir pris le temps de nous partager votre opinion. Si votre achat vous convient, n’hésitez pas à communiquer votre avis sur le produit également. Cordialement,
Superdry Customer Care
Verified
I'm still waiting to receive my order
I'm still waiting to receive my order, without any forecast to arrive.
January 27, 2025
Reply from Superdry FR
Bonjour,
Votre colis a été livré. Nous sommes donc vraiment désolés de ne pas avoir répondu à vos attentes à cette occasion.
Cordialement,
Superdry Customer Care
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