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The battery was listed correctly for the TomTom Go model I was looking for. The manual to change out the old battery was found else where but the site is clear on what you are buying. Delivery was as... See more
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Ordered an item on February 7, sent money as stated on invoice, contacted support, because I didn't get any update on the payment being received or the order being processed. Proceeded to contact... See more
Company replied
Verified
Fast delivery, good product , a description how to install the new battery would be nice. The Battery works amazing and my Dyson is like brand new.
Invited
Good product. Deliver on time , resalable price .easy process . Clear follow up the product . Recommended
Company details
Written by the company
Bij ons vindt u een uitgebreid aanbod aan accessoires voor GSM, digitale camera, iPod en PDA. Bezoek nu onze webshop op www.subtel.nl en overtuig uzelf van ons aanbod!
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4.0
Great
3K reviews
Replied to 80% of negative reviews
Typically replies within 1 week
Verified
Super,All good!10 star!
August 24, 2025
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Verified
Amazing product
Fast delivery, good product , a description how to install the new battery would be nice.
The Battery works amazing and my Dyson is like brand new.
March 23, 2025
Perfect in every way!
The price, service and delivery was exceptional! Will definately be using this company again! GoodVibes
February 22, 2025
Unprompted review
Ordered an item on February 7
Ordered an item on February 7, sent money as stated on invoice, contacted support, because I didn't get any update on the payment being received or the order being processed. Proceeded to contact subtel trough their online form, got a reply, that the issue will be forwarded to their finance team. It's currently February 11, haven't received any updates on the situation. I even tried calling twice for half an hour and didn't get a response.
If the issue gets resolved I'll up my rating, I understand that delays do happen, but being ignored as a consumer does still feel dreadful.
Edit: Order was successfully delivered on 18/02, product quality is satisfying.
I improved my rating from 1/5 to 3/5 as I still believe the company could improve on communication and order finalization. As I've seen there's plenty of people that have had similar issues in the past.
February 7, 2025
Unprompted review
Reply from subtel.nl
Hello,
Thank you for your feedback.
Your parcel was delivered yesterday (18.02).
Subtel Team
I ordered a xiaomi pad 5 cable/Charger…
I ordered a xiaomi pad 5 cable/Charger since almost 2 weeks and still nothing. In the next 3 days I am leaving the country. Very dissapointed to order from Subtel, being sure that will arrive around 17-18 June as it was stated after purchase.
I ordered becoz I needed.
Very dissapointed.
Dolly Maxim
June 12, 2024
Unprompted review
Reply from subtel.nl
Hello,
We're sorry to read this.
Please contact our customer service so we can find a solution.
Subtel Team
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I didn’t receive my order
June 11, 2024
Unprompted review
Reply from subtel.nl
Hello,
We are sorry to read this. In this case please contact our customer service so we can help.
Subtel Team
Don`t order from them
I just ordered two batteries for the first time ever, they were supposed to deliver it within 2 to 3 workdays, and unfortunately, I haven't received it yet. I was supposed to receive it on 6th of June after I had ordered it on 3rd of June. Today is 11 of June and there still no trace of my batteries. I had a plan to fix my laptop and take it with me on vacation. It is now distracted.
June 3, 2024
Unprompted review
Reply from subtel.nl
Hello,
We sorry to read this.
We are also confused as to why UPS took so much time to deliver. We'll forward the information to them so this can be avoided in the future.
Subtel Team
Verified
Product never received...
Product never received...
Theft? Fraud? Stupid for buying from these guys in first place?
May 25, 2024
Reply from subtel.nl
Hello,
We're sorry to know you've not received your parcel.
Unfortunately you never contacted us regarding this. If you don't tell us anything, we cannot know...
Please contact us at:
info@subtel.nl
or call:
020.262.3724 (Mon-Fri 9 to 3pm)
Subtel Team
Ordered a battery last Tuesday
Ordered a battery last Tuesday, and received a confirmation about my order. Waited for a week, 5 working days, although it said it would take 2-3 working days to arrive with postNL. So I emailed them today asking about my order, and the response I received was that I pre-ordered the battery since it was not on stock and that I will have it when it's back on stock, two months from now. I didn't like the fact that they don't own their mistake and try to push it on me, cause it was not stated anywhere that the battery was not in stock and it was a preorder.
March 26, 2024
Unprompted review
Reply from subtel.nl
Hello,
We are sorry you did not read that the item was not available. This information is always indicated next to the price of the item. It is not too bad if you did not see it, this can happen to any of us. Giving us a bad review because you did not see it is however a bit unusual.
Subtel Team
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Misleading website ... not taking responsibility
I bought a replacement battery for a JBL Charge 4. The website lists a set of battery model serial numbers and then says the battery is 100% compatible with JBL Charge 4. Nowhere does it say it doesn't work with all JBL Charge 4 batteries and you need to open up your unit and check the battery ID before ordering. Of course it is a case of "60% of the time it works 100% of the time". I asked to send it back for a refund including shipping as their website is misleading. They refused to pay postage after a series of emails. I tried to explain to them why the text they have is inadequate and open to a range of interpretations when it could be made absolutely clear but they just wouldn't/couldn't get it. These guys don't care about customers. Avoid.
January 18, 2024
Unprompted review
Reply from subtel.nl
Hello mr. Bancroft,
We are sorry to read this. Our battery will be 100% compatible if the data are correct. All informations regarding this are indicated in the compatibility list under the item.
We encourage you to check all these informations beforehand to avoid ordering a wrong item. People usually do this and there is no problem.
Subteö Team
Invited
Refurbishing is better than buying new stuff
The battery was listed correctly for the TomTom Go model I was looking for. The manual to change out the old battery was found else where but the site is clear on what you are buying. Delivery was as planned. Packaging was good and this is important when sending a lithium ion cell through the postal services. Battery works just fine. Also, a good price to refurbish that TomTom device which is perfectly ok and would have been exchanged for a new one for no reason other than an end-of-life battery. So good job done by this company to help people repair.
June 6, 2023
Invited
Easy ordering process
Easy ordering process, fast shipment, and really good track & trace. Excellent!
July 11, 2023
Invited
Reply from subtel.nl
Beste,
Bedankt voor uw review. Het spijt ons dat u niet tevreden bent met de kwaliteit van ons product. U kunt ivm uw klacht graag contact opnemen met de klantenservice.
Het Subtel serviceteam
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Reply from subtel.nl
Hello,
We are sorry for the inconveniences. I looked at your orders and the last two parcels were delivered in the promised delays. SNL2695902 ordered after 3pm, delivered in 3 working days, and SDE2820146(express) ordered after 3pm, delivered 24 hours after the shipping. The affirmation ''Delivery is always later then they promise'' is therefore factually not true.
As for the order SNL2824171, there's delay at the moment due to the german national day on Monday(Tag der deutschen Einheit). We're sorry for that and our doing our best.
Invited
Deliver .product
Good product. Deliver on time , resalable price .easy process . Clear follow up the product .
Recommended
September 28, 2022
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