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Stannah Reviews 263

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TrustScore 4 out of 5

4.0

Mobility Equipment Supplier
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Company details

  1. Mobility Equipment Supplier

About Stannah

Written by the company

Na Stannah recupera a sua mobilidade, elevadores de escadas, scooters de mobilidade e equipamentos de mobilidade reduzida. Enviamos Catálogos grátis!

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4.0

Great

TrustScore 4 out of 5

263 reviews

5-star
4-star
3-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 1 out of 5 stars

Cliente demasiado insatisfeito

Demasiado marketing, profissionalismo inexistente, deficiente e sem resposta para solucionar os problemas graves que afetam particularmente a minha cabine de chuveiro

December 16, 2024
Unprompted review
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Reply from Stannah

Cara Sra. Maria do Rosário,

Lamentamos profundamente a experiência que descreve e o impacto que esta situação está a ter. Não é essa a experiência que queremos para os nossos clientes. Estamos já a acompanhar o caso de perto para analisar e resolver a avaria reportada. Nas próximas 48 horas, a nossa equipa de Apoio ao Cliente entrará em contacto consigo para agendar a intervenção. Lamentamos novamente a sua experiência.

Obrigada pela sua paciência e compreensão.

Rated 5 out of 5 stars

The best way to climb stairs

I live in a second floor with lots of stairs. Now I can easily climb the stairs without any effort

July 3, 2023
Unprompted review
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Reply from Stannah

Dear Luisa,
You opinion is very important for us and we are very grateful for your satisfaction regarding your STANNAH stairlift. Thank you very much and have a great day :)

Rated 5 out of 5 stars

Costumer care

Costumer care, with suggestions on the technical solutions adapted to particular case under reasonable price.

May 12, 2023
Unprompted review
Stannah logo

Reply from Stannah

Dear Bento,
We are very grateful for your satisfaction regarding your experience with Stannah! Have a nice day :)

Rated 5 out of 5 stars

I am completely satisfied with my…

I am completely satisfied with my experience with the company stannah.

May 9, 2023
Unprompted review
Stannah logo

Reply from Stannah

Dear Joaquim,
We are very grateful for your satisfaction regarding your experience with Stannah! Have a nice day :)

Rated 3 out of 5 stars

Supply chair

Everything was perfect except the fulfilment of contract onsign what concerns the delivery time which took nearly the double of what was agreeded at moment of signature

March 13, 2023
Unprompted review
Stannah logo

Reply from Stannah

Hi Mr. Jose Castro,
Thank you for sharing your experience. We are sorry for the regarding delay, unfortunately we are struggling will all the restriction of the global supply chain to try to give the best and quick response to our customers to provide one product that we believe as basic need.
Thank you for choose STANNAH!

Rated 5 out of 5 stars

a positive experience

It was a positive experience to bye astairs elevator from Stannah. Upon our request a salesman came t our home in a few days ans explained in detail what our options were, according to the type of stairs. We appreciate not to be pressed to decide, as is common i this type of visits. Also the instalation of the chair was very professional, as well as the explanations about its operation. We have it now for 3 months and it fulfils our expetations

November 29, 2021
Unprompted review
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