Scoville Reviews 950

I bought my oven air fryer for £57, from ASDA Hull, on special offer. It does everything I could ever want and the rotisserie function is superb. I've knocked a star off because the led light failed... See more

Following my review, Neverstick have handled this well - speedy resolution to send out a replacement pan, which will now be sent in the New Year. No quibbles about guarantee, proof of purchase was... See more

My experience was quite good. My only annoying thing was trying to contact you as I was told by recorded message that your lines were closed. This was on Tuesday the 22nd April, the day after the B... See more

Fast delivery delivered with care packaging amazing well covered to protect products couldn't fault a thing had no cooker, just been delivered used one pan first time amd seriously impressed so far. T... See more

The micro wave was working fine for about 18 months when it developed a serious fault with the timer knob, instead of counting down (going anticlockwise) the timer knob was going clockwise, adding t... See more

I wrote to scoville not as a complaint just as a suggestion over some of their products having a common property to them, they graciously offered to replace my items and promptly did so with our me as... See more

Non stick coating damaged from the dishwasher and they have replaced the entire set under the guarantee (I will be handwashing going forwards!) - this is not the first time they have replaced pans eit... See more

Great when you buy them, but EVERY item we have bought (and thats many) delaminate within a short period. The guarantee literally isn't worth the paper it's printed on. Firstly, yo... See more

I saw some frying pans for sale in a small section of Morrisons in about March. I bought two sizes and was absolutely DELIGHTED with them. So much so that I made a video for my family of my successf... See more

Very nice service. Highly recommend to all my friends n family as I am long time user of scoville pots & pans.

Amazing!! I purchased a Scoville wok in 2019 and this year I contacted them on my warranty promise: never expected a response but Scoville made good on their word. The speed at which the customer s... See more

Bought a poaching pan from the Scoville website a couple of years ago but foolishly didn’t create an account. When the handle came off the lid, I had no proof of purchase. I contacted them anyway aski... See more

We have purchased quite of few of the Scoville pots & pans over several years and not had any issue with them… until a few weeks ago when one of the saucepans lost some of its NeverStick properties... See more

Customer service here is actually human! Very helpful and on both occasions I have been in touch, they have responded quickly and resolved my issues with complete satisfaction. I will continue to b... See more

Really good company, My 4 year old saucepan glass lid shattered while on a low heat hob, bit shocking so I contacted them just to let them know. Didn’t expect any comeback but no, they replaced the w... See more

I had an issue with a frying pan I purchased, and the customer service team at Imperial GB were fantastic. They responded quickly, guided me through the guarantee process clearly, and were very p... See more

I bought a large casserole dish about 2 years ago and have to say I am delighted with it. It is lightweight unlike the cast iron ones I have had previously. Completely non stick, I never put it in t... See more

I bought a 6 L slow cooker from Asda, works well, no problems with that, but the lining of the cooking pot is bubbling and peeling off. It is not scratched, not burnt, only made soups in it, but the... See more

Ordering process was simple but would appreciated an email with delivery notice. Packed really well and a really great pan. I'm building up my collection of Scoville products and can honestly recommen... See more

I had a problem with a frying pan, purchased a yr ago but with a lifetime guarantee. I used the website as per instruction and immediately received a reply from Victoria asking for some photos which... See more

My Scoville 4 year old Neverstick saucepan started to show signs of wear. So I contacted their customer service department and was told it is due to dishwasher detergents abrasive action. And suggeste... See more

Never received 10% discount code when signing up to newsletter. Never received order confirmation, dispatch information or receipt email after placing order. Emailed support and never received a rep... See more

Really impressed with the service as sometimes “ lifetime guarantee “ means little to so many businesses. Thank you for your wonderful support

Induction Base Plate detatchment One of my pans had suffered from the base plate detaching, sent images and Nathan was very helpful and offered me some good advice moving forward to reduce the risks... See more

It was extremely easy to navigate the online site, find what I wanted and place an order. When the items arrived, promptly, they were exactly what I wanted. They are the best things I have brought thi... See more

I love the products, but communication was nonexistent. The only record of my order was the screen shot that I took of the order confirmation and number. There was nothing. The parcel arrived 10 days... See more

I am writing this review as I am after another set of non stick pans. I have been buying Scoville pots and pans for a number of years from Asda as they are always on offer. Great pans to start of with... See more

I had to make contact with customer services due to the pans started to stick these are never stick pans ....I reviewed an email couple of days later which came across as a criticism to how I washed... See more

I was kept informed about the progress of my order and its delivery from the moment I purchased the items, which was very refreshing! The pots are excellent! They're lightweight yet sturdy, and the... See more

The account didn't show an order had been made even though the money was paid through PayPal. I wasnt even sure an accountvhad een set up. No confirmation was received at all. The arrival of the pa... See more

I was given to roasting trays as a present, I have used them for months now and thought they were the best ones I have ever had. They cleaned easily and looked as good as new , then today I cooked chi... See more

Bought a full set of Scoville neverstick pans for two reasons. On the rugged construction and secondly the lifetime guarantee. Well after a while I had to contact the company as one of the frying pan... See more

We bought the Scoville Neverstick Range in 2023 due to moving house and having to use induction pan for the first time. However, we noticed that the non-stick coating started to wear off on some of th... See more

I have had a very good experience/service from Victoria in respect of my guarantee claim for this frying pan. I was kept informed at each stage of the process for which I was extremely grateful. The p... See more

Nathan - wow! So polite, kind, helpful and thoughtful. This company has the BEST customer service ever! The reason I never purchase my pans from any other company. Well done. 👏🏽

I've been using scoville products for over 3 years. The products are good and come with a peace of mind lifetime warranty. Customer service is quick to respond and always provide great service to any... See more

My Neverstick pan decided it didn't like the dishwasher and started to disintegrate. I did some research online and quickly discovered numerous unhappy souls with similar problems saying don't bother... See more

Quick, efficient and resolved my issue within a week. I was treated respectfully and my opinion as a consumer were at the forefront of their decision. I cannot fault the service I was provided.

Communication not the best but their products are second to none! Absolutely nothing sticks and I think cooking times are quicker too!

Great customer service! I bought a pan a year ago and the heat diffuser detached from the base. So I contacted the customer service for assistance and they offered a replacement as a gesture of goodw... See more

My first lid exploded so I emailed them and not only was they very polite and understanding they sent me a new statue pan and lid

After emailing all the required information I had a quick response which was highly satisfactory as two new saucepans were dispatched to me under the guarantee. Thank you.

Speedy delivery and perfect knifes

Bought a Scoville saute pan about 2 month ago for our ceramic hob ... brilliant pan indeed. 3 days ago we replaced the ceramic hob with a new induction hob from AO.com .. so to compliment the saute pa... See more

Bought the neverstick roasting tray while it was an offer on at ASDA, their products aren't made using PFAS (forever chemicals) which are carcinogenic, and used to make most non sticks. it felt sturdy... See more

These are by far the best roasting pans I have ever owned. They are solid, the perfect size, thick enough to retain heat after removal from the oven, and shaped so that they can be easily and safe... See more

Honoured their pan guarantee with no quibbles. Not been my experience with other companies. Excellent customer service. Very pleased. Remember you need to register your pans within a week or something... See more