Bureau Rando Volcan - Tunnels de lave Réunion Reviews 1,110

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional experience with a professional and very friendly guide! The whole family from 8 to 72 years old loved it. We were very happy and safe. Vincent is really great... funny and very interesti... See more

Rated 5 out of 5 stars

Fantastic experience exploring the lava tunnels. I learnt so much about the geology of lava flows and how eruptions change the local area. Really great to see the diversity of the rock formations in t... See more

Rated 5 out of 5 stars
Invited

It was spectacular worth every minute of the tour through the lava tunnel, and our guide Mateo was excellent always very attentive with us. The company was the only one that answered us and made the... See more

Rated 5 out of 5 stars

What an EXCEPTIONAL experience! From the ease of booking online to receiving photos of our tour, the team at Rando Volcan have been absolute professionals. The tour is absolutely on my list of... See more

We perform checks on reviews


Company details

  1. Tour Operator
  2. Sightseeing Tour Agency
  3. Sport Tour Agency
  4. Tour Agency
  5. Travel Agency

Written by the company

Randos Piton de la Fournaise et visites des tunnels de lave avec des moniteurs spécialisés. Activités encadrées par des moniteurs en spéléologie et des Accompagnateurs en Montagne professionnels Sorties en petits groupes pour plus de convivialité Infos et réservations 7J/7 de 8H à 20H au (+262) 0692301173 ou par mail à randovolcan@gmail.com Réservation en ligne sur https://rando-volcan.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Advertisement
Rated 5 out of 5 stars

Superb visit of the lava tunnel

Exceptional experience with a professional and very friendly guide! The whole family from 8 to 72 years old loved it. We were very happy and safe. Vincent is really great... funny and very interesting! We recommend +++
The most gift: souvenir photos 🤩
Family VIGNAU

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience exploring the lava…

Fantastic experience exploring the lava tunnels. I learnt so much about the geology of lava flows and how eruptions change the local area. Really great to see the diversity of the rock formations in the tunnels. Excellent guide who took time to translate into English which was much appreciated. There are some tight spaces on the tour, so wouldn't necessarily recommend this for people with claustrophobia or mobility impairment.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

What an EXCEPTIONAL experience!

What an EXCEPTIONAL experience! From the ease of booking online to receiving photos of our tour, the team at Rando Volcan have been absolute professionals.

The tour is absolutely on my list of "best experiences ever" and I have travelled quite extensively. I was initially a little nervous about the space in the tunnels but at no point did I feel claustrophobic at all and our guide Vincent ensured that we were relaxed and comfortable throughout.

He easily switched between guiding in French and English, which I appreciated, and the insights into how a volcano works was fascinating.

Absolutely a 5 star experience and I will definitely be back to explore more of Reunion's lava tunnels in the future!

March 22, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars
Invited

What else

Excellent guide
Excellent moment
Excellentes images
Excellente organisation
What else...

January 11, 2020
Unprompted review
Rated 5 out of 5 stars
Invited

It was spectacular worth every minute…

It was spectacular worth every minute of the tour through the lava tunnel, and our guide Mateo was excellent always very attentive with us.
The company was the only one that answered us and made the reservation very easy.
Thank you so much for everything.

December 11, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars
Invited

This was one of our favorite tours!

This was one of our favorite tours of the whole holidays! Our guide was not only very friendly and introducing us in a very informative and playful way, but he was also able to infest us with his excitement for vulcans and geography. His english was sufficient for the explanation of the big picture of lava tunnels and vulcanism.

October 29, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars
Invited

There is a lot of things you can do on…

There is a lot of things you can do on Reunion, but tunnels de lave is a must!
This was my second visit of the tunnels and the second time with Matheo.
I can say that it was more than worth it as you can feel and see the enthusiasm and professionalizm of the guides.
I would more than recommend you this visit.

Saša

October 7, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars
Invited

The trip was excellent

The trip was excellent. Very impressive and unique.
The guide have very good English(not common in Réunion).
You should definitely go see it.

September 11, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look