Bought the new Stansted FC cap! Been wanting one for ages and I’m So pleased with it. I bought the cap because I’m too fat for the shirt and I wanted to see the new kit before buying a top. The d... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
ProKit UK are one of the UK's leading specialist retailers of football boots, goalkeeper gloves, training equipment, base layer and teamwear from major brands including Nike, Adidas, Macron, Joma and many more.
Unit 10a The Old Brickworks, Church Road, RM3 0HU, Harold Wood, United Kingdom
Replied to 92% of negative reviews
Typically replies within 1 week
We use this website, as it is our club shop (Notley Youth), really good service, brought a few things off here now, never any problems
Very disappointed in the presentation the football boots have been sent out in. They look like a returned item, the box is damaged, no tissue paper to protect the boots.
It’s a let down especially when they’re a gift for someone.
Exactly what I ordered and came really quick
Very efficient and fast service. Order placed online, live stock shown and delivered within a few days.
Well I ordered 2 pairs of  training bottoms, and it took them nearly 1 week to tell me that 1 of them was out of stock and then just refunded my money and sent the other pair out.
Problem was, I’ve paid delivery for just 1 pair of training bottoms and now I need to find a different pair to order and will have to pay delivery again.
I did email them to ask why I wasn’t contacted sooner and given the option to select a different pair before they just delivered 1 pair. But unfortunately no one ever got back to me. Also you can’t call them as online orders can only email them.

Reply from ProKit UK
Shirt ordered (Basildon United) late September and received within 3 weeks. Kept up to date and informed of delivery. Appreciate shirts have to be pre ordered so was not expecting it in a matter of days. Shirt great quality, very pleased and good experience all round.
Ordered my sons kits in late August and was told 10 to 15 days still have not received the kits 8 weeks later!!!

Reply from ProKit UK
Cant believe it takes nearly a month for my order to arrive.1 raincoat,most companies i deal with have your purchases delivered within a week.

Reply from ProKit UK

Reply from ProKit UK
Poor online service ordered kit middle of August and still not received all my items .. have been to the store on three occasions to collect for one order absolute joke. Contacting via email being given short response with little idea when items will be available for collection .. which currently 20 October and I placed my order on 19 August.

Reply from ProKit UK
great company fast and speedy shipping times with great discounts

Reply from ProKit UK
10/10/25 One of the items I ordered was missing and some of the items i received were the wrong sizes. I called their customer service and I was told that they are not the right department to call. It took them a whole month to send my order. A simple order. No personalised items!  One of the worst companies I've ever dealt with. So frustrating.
13/10/25 This is a new review.
Please Prokit, where is hat i ordered. It was not included in the parcel in received. Also, I placed an order for a medium football socks and you sent a small size to me. Please can you refund my money.

Reply from ProKit UK

Reply from ProKit UK

Reply from ProKit UK
My item was left just infront of the door. It could have been removed/ gone missing. I gave an instruction of where to leave it if no one is at home but it was not adhered to. Not happy at all.
Uniform has arrived, delivery was quick , quality of uniform is very nice

Reply from ProKit UK
Use pro kit for trophy purchases, great variety. Never letting me down. They also are the kit supplier for my children’s grassroots club. The quality is excellent

Reply from ProKit UK
Very fast reply with my queries regarding my order.

Reply from ProKit UK
We’ve ordered kits for over 30 teams this year and the quality has been great.
The personal service we get and updates on status help us manage everyone’s expectations at the club

Reply from ProKit UK
The hoodies and I have ordered have all been of top quality and delivered quickly, would definitely recommend!

Reply from ProKit UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.