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  1. Financial Consultant

Written by the company

Primarkets is a global trading platform offering leveraged trading across a wide range of financial markets, including Forex, Stocks, Indices, Commodities, and Cryptocurrencies. Founded in 2021, Primarkets has rapidly expanded and now serves clients in over 150 countries. We provide traders with access to top-tier liquidity and a diverse selection of trading tools, ensuring a secure, efficient, and user-friendly environment for traders of all levels. At Primarkets, we are committed to empowering traders with the resources they need to succeed in global markets.!


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3.4

Average

TrustScore 3.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply


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Rated 4 out of 5 stars

Room for improvement

My experience has been okay, but there is room for improvement. I have used Primarkets for a few months to manage my crypto trades. The main trading functions work well. Buying and selling orders are reliable, and the interface is easy to understand after some time exploring the menus. My portfolio value has not dropped much, which is a good sign of stability. However, it has not increased as much as I hoped based on market conditions. I think the market data and news section could be better.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent for active traders

If you are trading often, this platform is perfect for you. The speed of order execution is excellent. This is important for using strategies quickly. I really like the customizable layout. I can place my charts, order book, and open positions where I want on the screen. The range of listed coins is good, and they add new, trustworthy ones often. This helps with diversification. Withdrawals have always gone smoothly. My portfolio value has grown since I started using this platform. It is a great tool for serious traders who want good results.

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

I'm not a financial expert

I'm not a financial expert. I'm just someone trying to understand the crypto space and grow my money. Primarkets makes it easy to do that. The dashboard shows a clear view of my portfolio's performance and value. Setting up limit orders is simple, and the real-time data is accurate. I like the educational resources available; they have helped me understand the market better and plan my actions. My crypto journey has been much easier since I started using this. It feels reliable and helps me manage my investments well for good results.

September 18, 2025
Unprompted review
Rated 4 out of 5 stars

Solid platform, few minor points

Overall, I'm very happy with this crypto trading software. The trading engine is fast and responsive. The interface is clean and easy to use. Managing my portfolio is simple because of the clear dashboard. My account balance has seen positive movement since I started using it consistently and executing my trades here. However, there are a couple of small things I've noticed. The web trader can feel a bit less responsive than the desktop version. This is especially true when scrolling through charts quickly or placing fast orders. I think the listed coins are good choices. However, I would like to see support for more niche altcoins. These altcoins are available on some other exchanges. These are small points, but I trust Primarkets for my main trading and overall portfolio management.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

A dependable platform

Over the past few years, I’ve tried different exchanges and apps, but this one stands out. The verification process was easy and much faster than others I’ve used. The charting features are simple but give all the information I need to make good choices. Executing trades is quick, which is important when the market changes fast. My initial investments have been used well, and my portfolio shows that positive trend. Customer support quickly helped me with my question about an altcoin listing. I plan to keep using this platform for a long time.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

I sent another email to the email address listed no answer to the email as yet someone rang me claiming to be from the company and said he would organise return of funds this has not happened

I put 200 us dollars into primarkets they wanted me to invest another five thousand however I dicided not to after a couple of months my account was stagnant so I decided to withdraw my funds this didn't happen I also think I have been scammed they don't return phone calls or answer emails I would strongly advise anyone considering investing in them not to

September 16, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Lawrence James Brown,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

This is a scam

This is a scam, stay away, I have been done.

July 24, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Peter nichollsustomer,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

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Rated 1 out of 5 stars

(SCAM ALERT) NOTHING GOOD TO SAY ABOUT…

(SCAM ALERT) NOTHING GOOD TO SAY ABOUT THIS COMPANY. ALL STAFF ARE NASTY THEY TELL YOU TO GET LOANS OUT FOR YOUR TRADING ACCOUNT. GETTING YOU INTO DEBT. WHEN I SAY THIS I MEAN YOU RECIEVE NONE OF THE PROFITS THEY OWE ME £1800 WHICH I HAVE NEVER RECIEVED. THEY PHONE ALL THE TIME ABOUT THE WITHDRAWL BUT I NEVER RECEIVE IT. THEY TOTALLY UNPROFESSIONAL. KEEP AWAY FROM THIS COMPANY

July 29, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Jonathan Holmes,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

Investors should invest elsewhere

They keep wanting you to invest more money and when you have doubts about investing more with them they show you how easy it is to withdraw your money then you try to do it on your own its impossible
Customer support address isn't a valid one phone number it English and never answers and office address the Netherlands with all as you would do business with them scum

July 18, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear IVAN,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 1 out of 5 stars

If only there was a Zero

If only there was a Zero! Not sure who all these people are saying it’s the best thing since sliced bread - I have been SCAMMED by them - gave them my small amount of money to invest after nearly doubling I wanted to withdraw it - suddenly I cannot reach anyone and my withdrawal is pending (4 weeks now)

July 16, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Dave Morris,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 3 out of 5 stars

Good for basics, lacks features

Look, the platform does its main job pretty well... The interface is clean, it's fast, and I've never had an issue with deposits or withdrawals. The platform is reliable for basic market buys but lacks advanced order types like trailing stops. The selection of altcoins is limited compared to other exhchanges. While it's suitable for main holdings, users may need another platform for speculative trades. It's good option, but not yet an all-in-one solution...

July 4, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Md Ozil,

Thank you for the feedback!
We will try our best to upgrade our platform.

Sincerely,

The Primarkets Team

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Rated 1 out of 5 stars

Have I been Scammed!!!

After the initial outlay i could not afford to put more in so wanted to receive my return BUT am unable to contact them - The Support email bounces back and the phone number goes to an answer mchine with no comeback - Have I been Scammed!!!

July 10, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear customer,

Thank you for taking the time to share your feedback with us. We are very sorry to hear about the disappointing experience you described.

We take these matters very seriously and immediately tried to locate your profile or order details in our system to investigate further. Unfortunately, based on the information in your review, we were unable to find a matching account.

Our goal is to understand what happened and make things right. Could you please reach out to our customer support team directly at support@primarkets.io and provide your account number, email address, or any other details that could help us identify your record?

We look forward to hearing from you and resolving this for you.

Sincerely,

The Primarkets Team

Rated 3 out of 5 stars

Basic trading is fine

For basic market or limit on major coins, Primarkets works well. It connects easily, and execution is usually good. The interface becomes difficult to use when I try to use advanced order types like OCOs. It also gets confusing when I use detailed charting tools. It feels two different programs combined. It meets basic needs but does not support more complex strategies smoothly. This limits my ability to manage my portfolio value beyond simple methods. It does the job, but just barely.

May 10, 2025
Unprompted review
Primarkets logo

Reply from Primarkets

Dear Angus Gormanston,

Thank you for the feedback!
We will try our best to upgrade our platform.

Sincerely,

The Primarkets Team

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