Nice service. Overall good. Just some work on the discount info 8))
UPDATE Was 3 stars now 5. Hard to admit, but I was wrong! On youtube there is no info on the promo code minimum purchase ammount, so I presumed it was for any purchase. In the letter though it is clearly stated - min purchase is 99 euro. Also the reply from the site support wasn't helpful - unfortunately they were bit mistaken also.
PlusPower manager contacted me and we sorted all out. This call is the reason now it is 5 stars - mistakes happen, we should judge by how they are handled. Will be llokin' forward ordering here, will update this upon my next order
Saw a commercial of this shop on Youtube. Promissed to give me a small (5Euro) discount on my 1st order. Ordered 2kg protein and 300gr preworkout. Payed about 70 euro. BUt no discount. And support told me this cheap preworkout was "special promo" so they are not giving me the discount. And cince I already ordered once, I'm already not eligible for the 1st purchase discount. Not a big deal, but leaves a bitter aftertaste.
Along with the fact that the shop offers odd brands, I don't think I will order again.
Overall experience -meh. Maybe you will be more satisfied
Reply from PlusPower Supplements
Ciao! 😊 Ti ringraziamo davvero per aver aggiornato la tua recensione e per le belle parole. Siamo felici che, dopo aver chiarito l’equivoco sul codice sconto, tu abbia apprezzato la nostra disponibilità e il servizio offerto.
Hai perfettamente ragione: gli errori possono capitare, ma per noi è fondamentale risolverli con trasparenza e attenzione verso il cliente.
Grazie ancora per la fiducia, ti aspettiamo al prossimo ordine 💪
