Panrila Reviews 1,347

Excellent customer services I'm grateful for regular quick response. The items look just like the photos. XL bust is a little small for D cup. Only 4 star due to the delayed shipping. Important to pro... See more

I was pleasantly surprised by the quality of the sweaters and long sleeve shirts I ordered from a Facebook popup shop that obviously ships from China. It took an excessive amount of time for the order... See more

I had read other reviews saying that shipping took a long time, so I wasn't worried about that. I was disappointed that the items look like cheap knockoffs compared to the website. The cuts looked the... See more

FRAUD COMPANY After many emails requesting a return auth letter to return items for full refund, they refuse to provide the letter. They also state I have to pay return freight charges to UAE. They... See more

I loved, loved, loved the pink v neck sweater it is absolutely amazing and fits good and is super comfortable. The other blouse I got with the order was polyester and it looked in the image like it w... See more

I love the styles and the selection. Ordering was quite simple. I was contacted regarding one of the dresses I had ordered was going to be delayed but they would send the other items. I appreciated... See more

First, I love the stuff on the website. My order arrived quickly. I ordered a sweater for my daughter for Christmas knowing she'd love it too. However, the sweater I got looked nothing like the one I... See more

The ordering process and the product were great! However, during fulfillment I was basically blind. I had no idea when it would ship and then when it did, the tracking did not work at all. I did recei... See more

Though I am pleased with the clothing I received. Didn’t receive one of the items. There was no communication about delivery time or when I would receive the items. The big problem was it took almost... See more

Their clothing are cute but it takes FOREVER to get the item and they are very vague when answer the question, "when will my order arrive". My first order only contained 1 of the 2 items and when I in... See more

I texted about my order,that if I couldn't get it by10/26,to cancel my order .they made sure I did get my order on time 😁

I waited 6 weeks to receive my order of 2 items. I never got an update what-so-ever. I finally reached out to customer service after 4 weeks and they let me know why it was taking so long. Being up fr... See more

I love the clothes. What makes this a 5 star review is the customer service. I ordered the clothes from an ad on Facebook so I was a little worried that it was a scam. Every communication I had with c... See more

Sweaters are beautiful, soft, and comfortable, fit true to size. My ONLY complaint is one sweater is short in the torso, on me anyway, so I may return it but definitely buying more. Does take a w... See more

Know that if your order doesn't fit, they will not accept it as a return. They only accept returns if they decide there is a "quality" issue. I sent pictures of a sweater with sleeves over a foot lon... See more

The items in my order exceeded my expectations. The quality and style were both very high. The blouse sizes run small, but Beautiful fabric and fun trendy style will compliment any wardrobe!

BE AWARE that returns are NOT FREE within 30 days!! They can ONLY be returned if there is a problem with construction. If you want to return items because of size, quality, color...you will be liable... See more

The item took six weeks to deliver and arrived in a bag mailed from China. Not what we expected for "American Made" items. Also, the fit seems to be more European, meaning the items run smaller than e... See more

Shipping took a while. I actually forgot I had even ordered anything!! Good news is the sweater and shirt are super cute. The quality seems good. I actually wore the sweater the other day. I’m no... See more

Fabric is delightfully soft but sizes run quite small compared to US sizes which was disappointing after waiting so long for the shipping. Gave the sweaters to my kids…

I LOVE the sweaters. The delivery time was excessive. It took about 5 weeks from my order date to receive the shipment. Responsive/communicative customer service though when I reached out to ask abou... See more

First time using Panrila! Happy with my purchases! The sweaters are of good quality and price! My only complaint is that it took longer than I expected to be delivered and did not receive any email wi... See more

I love the sweater. It is soft and perfect for our slightly warmer climate in SC. The shirt is great and both fit perfectly. I contacted customer service to check on delivery and they were prompt a... See more

I like the dress however the color and style was misrepresented in picture. The dress was not as flowy and full. The sleeves were more narrow and not as full as pictured. The color is more of a dark... See more

It took over a month for me to get my order. The quality of the sweaters and the jogging suit was good, but the Christmas outfit looks like sexy pajamas. I don’t think I can wear that in public. I ha... See more

My dress is beautiful ! I was concerned because tracking for the delivery seemed to be stuck at the label-making point, but I reached out to the company, and my dress was delivered a couple of days la... See more

What a lousy company! Took almost a month and I finally got my sweater! No tracking information was ever provided! The sweater is $25 on Amazon and I paid $59 on panrila website!

Very happy with the style, fit & quality of the sweaters I ordered. Was not happy that it took extremely long (months)for delivery. Customer service was great through. Answered back every inquiry. Eve... See more

Dresses were perfect in color and size. Took almost three weeks to deliever but that was ok. Tracking was also ok.

The delivery was timely. The quality of the material was a little less than what I expected. Color is beautiful. Fit was pretty accurate.

Order was delivered promptly. Dress material is super nice and light. Fit is true to sizing. Overall happy with the purchases.

The material is very good. The size M fits me perfectly. I would say that i had to wait too much time to receive my package

The order came as described and arrived on time. Both dresses that I ordered fit great and I can’t wait to wear them!

I love the dress only it doesn't have a slip layer under it, so it's a little see-through. I just need to exchange for a size smaller & will be wearing it to 2 separate weddings this summer. Only it t... See more