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Company details

  1. Tour Operator

Written by the company

Olimp Tour Ltd specializes in organizing unforgettable camps and trips for children and teenagers in the UK and Europe. With over 12 years of experience, we provide safe, well-structured, and exciting travel experiences that combine adventure, education, and cultural exploration. Our offerings include: - Summer & Winter Camps – Carefully planned trips to stunning locations in Poland, Spain, and Italy, ensuring a perfect mix of fun and learning. - School Group Tours – Tailored educational and leisure trips for schools, designed to inspire and engage students. - Professional Supervision – Our experienced and vetted staff ensure child safety and well-being throughout every journey. - Comfortable Transport & Accommodation – We work with trusted transport providers and offer comfortable lodging to enhance the travel experience. We take pride in offering high-quality travel programs with a personal touch, creating lasting memories for children and peace of mind for parents


Contact info

3.6

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

A Boy’s Death Is a Warning Sign

We’ve used Olimp Tour several times over the years and our children always enjoyed themselves.

Last year, whilst in Italy, a boy drowned and two other boys (our own son included) nearly drowned and had to be rescued from the sea, at a stretch of public beach which had no lifeguards.

We certainly won’t be sending our children on holiday with Olimp Tour again because we fear for their safety.

August 22, 2024
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Rated 5 out of 5 stars

Fantastic company to send your child on…

Fantastic company to send your child on summer or winter camp to Poland Spain or Italy. My son has been 3 times now and each time had an amazing time. The best thing is that kids have limited time on phones and so they spend time doing activities.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Super management et organisation

My two children attended Olimp Tour summer camps in 2022 and 2024, and both experiences were absolutely fantastic! The friends they made, the accommodation, and the activities were all super
b. The staff were professional, caring, and made sure the kids felt safe and engaged throughout the entire trip.

Since then, I’ve been recommending Olimp Tour to every parent I know, and I will definitely be sending my children again in the future. A wonderful experience that my kids will never forget!

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

I would not recommend this company

I would not recommend this company, my child had horrendous time during Olimp tour trip. She wasn’t treated in a nice way. For example:One day accused of stealing which was not the case, asked in front of everyone to explain. Later on staff realised that they were wrong so I only heard over the phone “yes, she didn’t steal”; however no apology given to the child. Safeguarding was another issue during this time .The owner doesn’t allow to post negative feedback and blocks anyone who is trying to do so, which is dishonest and unprofessional ,not allowing people to hear both sides( on their website there are only positive comments). People with negative feedback should be allowed to speak.
EDIT: Thank you for your response. I have not gone into details in above review; however there were many more examples showing how my child was treated. My previous review was taken down on assumption of trying to damage company’s reputation where in fact these were all evidence based.

March 1, 2024
Unprompted review
Olimp Tour logo

Reply from Olimp Tour

Regarding the incident you mentioned, we understand how upsetting this must have been. We would like to clarify that, in situations where misunderstandings occur, our staff is trained to address them appropriately. We regret that your child did not receive a direct apology, and we will review this with our team to ensure better handling in the future. However, we would have encouraged you to contact the camp manager directly during the trip or reach out to our head office, as we always provide parents the contact numbers to address any concerns immediately.
Regarding your comments about feedback, we welcome honest, experience-based reviews from all of our clients. However, we reserve the right to flag or remove comments that are false or defamatory in nature, as these can unfairly damage the reputation we have carefully built over 12 years. We believe in transparency, but we also have a responsibility to protect our staff and organization from misinformation.

If you would like to discuss this matter further, we are more than happy to speak with you directly. Thank you.

Rated 5 out of 5 stars

The best phone detox for all kids

have been using this company for 9 years now for my three children, and I can confidently say I trust them completely. The owner is deeply committed to organizing safe and enjoyable camps. She personally attends all the camps to ensure safety standards are met—how many organizers do that?

Yes, there was an unfortunate accident, but the health and safety procedures were in place. The owner has been transparent about the situation and is not hiding any information. Sadly, the negative reviews now circulating are part of a hate campaign initiated by the grieving mother. While I can’t imagine the pain she’s going through, and my heart goes out to her, targeting the owner and trying to destroy her company feels unfair.

Thanks to these camps, our children have had amazing experiences, away from screens, learning independence and making lifelong memories. Losing that would be a shame. I wholeheartedly recommend this company.

August 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Trustworthy company

The hate campaign goes to far. My child was always safe and we will continue to use their services until he is 19.

July 26, 2024
Unprompted review
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