Nationwideappliancerepairs Reviews 99

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the booking process as easy and straightforward. Technicians are often described as professional, friendly, and efficient, quickly diagnosing and resolving issues. Consumers appreciate clear explanations of problems and available solutions, with many highlighting the convenience of on-the-spot repairs. People also value the communication, with updates on parts and arrival times. However, some reviewers expressed concerns about the service and contact. A few consumers reported issues with long wait times when contacting the company and receiving incorrect information. Additionally, there were mentions of delays in part arrivals. Finally, some reviewers mentioned negative experiences with refunds.

Based on these reviews

Rated 4 out of 5 stars
Invited

The technician was very polite and he knew what he was doing, and within 40 minutes had our dishwasher up and running. As we had been told by another Co. that it needed a new control panel which turne... See more

Company replied

Rated 4 out of 5 stars
Invited

The technician turned up on time and quickly dismantled the top of the oven. He found a mouse had somehow found its way into the area where 240 volt electricity was active . He removed the mouse,... See more

Company replied

Rated 4 out of 5 stars
Invited

My experience was based on the gentleman sent to diagnose and repair the offending oven. He was competent, and quick. Knowledgeable about his work. Having to communicate backwards and forwards with... See more

Company replied

Rated 5 out of 5 stars

Ashwin picked up & delivered our coffee machine back to us fixed. He was very respectful & helpful in answering any of my questions. The company kept in touch to let me know the machine was fixed &... See more

Company replied

Rated 5 out of 5 stars

Dinesh was fantastic and punctual at our home he straight away got onto the job at hand and doubled checking the replacement of new parts and testing multiple time and also explaining the use . T... See more

Company replied

Rated 5 out of 5 stars

Called Nationwide Appliance Repairs after my washing machine started leaking all over the laundry floor. From the first phone call, the team was professional and quick to help. They booked me in for... See more

Company replied

Rated 5 out of 5 stars

I don’t usually leave reviews, but the service from Nationwide Appliance Repairs really stood out. My oven suddenly stopped working over the weekend, so I gave them a call first thing Monday morning.... See more

Company replied

Rated 5 out of 5 stars

I booked Nationwide Appliance Repairs on behalf of my elderly mum after her washing machine stopped working. From the first call, they were kind, patient, and really understanding of the situation. Th... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Nationwide Appliance Repairs. My fridge suddenly stopped cooling properly right before the weekend, and I was worried I’d lose everything inside. I called them on a Thurs... See more

Company replied

Rated 5 out of 5 stars

I rang Nationwide Appliance Repairs after my dishwasher completely stopped mid-cycle. They answered straight away, booked me in for the next day, and followed up with a reminder call. The technician... See more

Company replied

Rated 5 out of 5 stars
Invited

I found your company on the internet and chose it because it seemed to cover what I needed. Booking was straightforward and the technician kept the appointed day - phoning before arrival as arranged.... See more

Company replied

Rated 5 out of 5 stars
Invited

The experience with Nationwide Appliance Repairs was smooth sailing from start to finish! Communication was of gold standard which is rare in these times - I was kept up to date on waitin... See more

Company replied

Rated 5 out of 5 stars

I had my cooktop repaired by Nationwide Appliance Repairs and was really impressed with how they handled everything. The technician came out, found the issue quickly, and let me know a replacement par... See more

Company replied

Rated 5 out of 5 stars
Invited

Super fast and convenient repair of our Bosch washer. However, the phone service did not seem as trained and knowledgeable as that of other repair services. Also the payment in advance of the actua... See more

Company replied

Rated 5 out of 5 stars
Invited

A technician Adem came to service my BSH washing machine as it was not washing and rinsing out all the detergent during my wash cycle. He tested my machine, he cleaned out all the detergent residue,... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Nationwide Appliance Repairs. I called them after my dryer stopped spinning, and they were able to book me in for the following day. The technician was really friendly, tur... See more

Company replied

Rated 5 out of 5 stars
Invited

From the first contact by phone the company was clear and concise about what they would do and for what cost. Technician showed up on time as promised and identified the problem. Follow up call with... See more

Company replied

Rated 3 out of 5 stars
Invited

I’m giving you guys a bad rating because you guys are OBSESSED with ratings. I’ve spent more time reading emails about ratings and taking phone calls requesting ratings than the amount of time the... See more

Company replied

Rated 5 out of 5 stars

Henry was on time and very professional, diagnosing the problem and promptly repairing my washing machine. Thanks Henry!

Company replied

Rated 5 out of 5 stars

Fantastic experience with Nationwide Appliance Repairs. Their service and communication were excellent from start to finish. They kept me informed every step of the way—whether it was them calling me... See more

Company replied

Rated 5 out of 5 stars

Henry did an excellent job, not only fixed my oven but helped level it and cleaned beautifully

Company replied

Rated 3 out of 5 stars
Invited

Our dishwasher was repaired and the technician identified the issue immediately. Customer service is why I have given a lower review. 1. Long wait to be answered. 2. Given the wrong information.... See more

Company replied

Rated 5 out of 5 stars
Invited

Jimmy was efficient and courteous. He fixed the blocked outlet of my dishwasher with no drama. The company advises what the 4 hour window will be for your service. The repair man phones when he is du... See more

Company replied

Rated 5 out of 5 stars
Invited

William from Nationwide Appliances provided excellent service while I was urgently arranging the installation of a new cooktop for one of our clients. The entire process was smooth—he even suggested o... See more

Company replied

Rated 5 out of 5 stars

Dinesh was quick professional and curious. Explained every step and fixed my oven. Excellent work. Thank you

Company replied

Rated 5 out of 5 stars

Dinesh was excellent and fixed my fridge very quickly a difficult job well done Kerry sorrento

Company replied

Rated 5 out of 5 stars
Invited

Jimmy did a first-class job. Early on he found an unforeseen problem but handled it well. The rest of the removal and installation made it look easy and fast also.

Company replied

Rated 5 out of 5 stars
Invited

Jimmy was very professional. The issue with the dishwasher was fixed quickly. I really like the process where photos were taken before and after. And the dishwasher checked twice in front of me.

Company replied

Rated 5 out of 5 stars
Invited

Adem did a great job fixing the dishwasher. He was quick, quiet and calm in his approach, and let me know what he needed to do to fix the issue. Would use him again if anything further needed fixing.

Company replied

Rated 5 out of 5 stars
Invited

Very pleasant, knowledgeable and helpful repair man. Good explanation of the problem and was able to fix it at the first visit. Company also very helpful on the phone

Company replied

Rated 5 out of 5 stars
Invited

Great communication from office staff. Adam was on time and let me know he was on the way 45 minutes beforehand. He fixed the problem easily and was very tidy.

Company replied

Rated 5 out of 5 stars

Henry was very good in identifying the problem and did a thorough check while he was here.No dramas no fuss,just did the job.

Company replied

Rated 5 out of 5 stars
Invited

From first contact to Adam arriving was very easy. He checked the machine to see if he could fix the problem, but no go. So a new part (brain) needed to be ordered. I gave the go ahead. 2 days la... See more

Company replied

Rated 5 out of 5 stars
Invited

They have kept me in formed of what was happening all along from the booking date. The tradesmen arrived promptly and fixed the issue within the hour

Company replied

Rated 5 out of 5 stars
Invited

Real easy to organise someone to fix my stove that wasn’t heating up properly. Great communication and prompt service.

Company replied

Rated 5 out of 5 stars

Thank you Dinesh for repairing our Simpson top loader washing machine. He was very knowledgeable and professional.

Company replied

Rated 5 out of 5 stars
Invited

The technician showed up on time. Found the problem quickly and resolved it. He was also friendly. I also appreciated Tom the man on the phone who booked the appointment.

Company replied

Rated 5 out of 5 stars

Dinesh, was very good fixing my fridge. It was so easy to communicate with him. He was very respectful gentle men. Thank you Dinesh.

Company replied

Rated 5 out of 5 stars

DINESH was very friendly and experienced in understanding the problem and made a diagnosis very quickly and the repair was completed promptly and professionally, great help to our family

Company replied

Rated 5 out of 5 stars
Invited

Great experience all round. Friendly and helpful staff over the phone. Skilled and friendly technicians on site. Highly recommend.

Company replied

We perform checks on reviews


Company details

  1. Appliance Repair Service
  2. Appliance Store
  3. Washer and Dryer Repair Service

Information provided by various external sources

At Nationwide Appliance Repairs, we provide expert repairs of fridges, washing machines, dishwashers & more! Call 1300 652 100 for all your appliance needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically takes over 1 month to reply


Rated 4 out of 5 stars

Henry was very punctual & effective..

October 22, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Julie,

Thank you for your kind feedback! We’re glad to hear that Henry was punctual and effective. We truly appreciate your support and recommendation.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Advertisement
Rated 5 out of 5 stars

Henry was on time and very…

Henry was on time and very professional, diagnosing the problem and promptly repairing my washing machine. Thanks Henry!

October 16, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Brett,

Thank you for your kind feedback! We’re delighted to hear that Henry was punctual, professional, and efficiently repaired your washing machine. We truly appreciate your support and kind words.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Henry Anup we’re amazing!!

Henry Anup we’re amazing!!

October 14, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Kathy,

Thank you for your amazing feedback! We’re so pleased to hear that Henry and Anup provided excellent service. We truly appreciate your support and kind words.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Henry was very fast and a great worker

October 13, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Elliott,

Thank you for your kind feedback! We’re glad to hear that Henry was fast, efficient, and provided great service. We truly appreciate your support.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Henry did an excellent job

Henry did an excellent job, not only fixed my oven but helped level it and cleaned beautifully

October 8, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Denise,

Thank you for your wonderful feedback! We’re delighted to hear that Henry not only fixed your oven but also went the extra mile to level and clean it beautifully. We truly appreciate your kind words and support.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Advertisement
Rated 5 out of 5 stars

In built coffee machine service & clean.

Ashwin picked up & delivered our coffee machine back to us fixed. He was very respectful & helpful in answering any of my questions.
The company kept in touch to let me know the machine was fixed & to organise a delivery that suited me.

October 8, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Kim,

Thank you for your lovely feedback! We’re so pleased to hear that Ashwin provided respectful, helpful service and returned your coffee machine in perfect working order. We truly appreciate your support and kind words.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Dinesh was excellent and fixed my…

Dinesh was excellent and fixed my fridge very quickly a difficult job well done
Kerry sorrento

October 7, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Kerry,

Thank you for your kind words! We’re delighted to hear that Dinesh did an excellent job fixing your fridge quickly and efficiently. We truly appreciate your feedback and support.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Nationwide service repairsexcellent…

Nationwide service repairsexcellent service

October 3, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Markus,

Thank you for your wonderful feedback! We’re thrilled to hear you were happy with our service and truly appreciate your support.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Henry was very good in identifying the…

Henry was very good in identifying the problem and did a thorough check while he was here.No dramas no fuss,just did the job.

October 2, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Nivea,

Thank you for your kind feedback! We’re delighted to hear that Henry identified the issue quickly and completed the job efficiently without any hassle. We truly appreciate your support and kind words.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Advertisement
Rated 5 out of 5 stars

Dinesh was fantastic and punctual at…

Dinesh was fantastic and punctual at our home he straight away got onto the job at hand and doubled checking the replacement of new parts and testing multiple time and also explaining the use .

Thankyou so much we are very happy with you're service and friendly staff.

Micheal Valenti

September 22, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Michael,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Dinesh was punctual, thorough, and explained everything clearly while replacing the parts and testing them multiple times. It's great to know you’re happy with the service and the friendly staff.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Henry turned up on time and fixed the…

Henry turned up on time and fixed the problem.

September 18, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Garry,

Thank you for your feedback! We’re glad to hear that Henry arrived on time and was able to fix the problem for you.

We appreciate your support and look forward to assisting you again in the future.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Dinesh was quick professional and…

Dinesh was quick professional and curious.
Explained every step and fixed my oven.
Excellent work.
Thank you

September 17, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Max,

Thank you for your kind feedback! We’re so glad to hear that Dinesh was quick, professional, and courteous while explaining every step of the process. It’s great to know he was able to fix your oven and deliver excellent work.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Henry did a fantastic job

Henry did a fantastic job, fixed all issues in time

September 17, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Susham,

Thank you for your kind review! We’re so pleased to hear that Henry did a fantastic job and was able to fix all the issues on time. We truly appreciate your feedback and will make sure to pass on your praise to him.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Advertisement
Rated 5 out of 5 stars

Thank you Dinesh for repairing our…

Thank you Dinesh for repairing our Simpson top loader washing machine. He was very knowledgeable and professional.

September 16, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Brenda,

Thank you for your kind words! We’re so pleased to hear that Dinesh was able to repair your Simpson top loader washing machine and that you found him knowledgeable and professional. We’ll be sure to pass on your feedback to him.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Anup and Henry did a great job fixing…

Anup and Henry did a great job fixing our dryer. Wound highly recommend.

September 10, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Ruth,

Thank you for sharing your experience! We’re so pleased to hear that Anup and Henry did a great job fixing your dryer. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to them.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Dinesh

Dinesh, was very good fixing my fridge. It was so easy to communicate with him. He was very respectful gentle men.
Thank you Dinesh.

September 9, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Hazan,

Thank you so much for your kind words! We’re delighted to hear that Dinesh was able to assist you with your fridge repair and made the process easy and respectful. Your feedback means a lot to us, and we’ll be sure to pass on your appreciation to Dinesh.

Kind regards,
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Great Communication Even With a Part Delay

I had my cooktop repaired by Nationwide Appliance Repairs and was really impressed with how they handled everything. The technician came out, found the issue quickly, and let me know a replacement part had to be ordered. There was a slight delay with the part arriving, but what stood out was how well they kept me informed the whole time — I never had to chase them up. As soon as the part came in, they booked me in straight away and got it sorted. Really professional and honest team. Even with the wait, I felt looked after from start to finish.

July 1, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Zekry,

Thank you for your review 🙂

Our technicians and office staff put in a lot of effort to make sure our customers have great satisfaction with the service we provide to our customers I will make sure your feedback is passed onto our team.

We look forward to assisting you with your other kitchen or laundry appliance repairs in the future whenever required.

On behalf of Nationwide Appliance Repairs, thank you for choosing us to repair your appliance and for taking the time to provide us with your review.

Thank you
Nationwide Appliance Repairs
1300 652 100

Advertisement
Rated 5 out of 5 stars

I booked Nationwide Appliance Repairs…

I booked Nationwide Appliance Repairs on behalf of my elderly mum after her washing machine stopped working. From the first call, they were kind, patient, and really understanding of the situation. They arranged a time that suited her, kept me in the loop, and even gave her a courtesy call before arriving so she wasn’t caught off guard. The technician was lovely and took the time to explain everything to her clearly. The part was ordered and installed within a few days, and the machine has been working perfectly since. Really grateful for the care they showed — it made the whole process stress-free for both of us.

April 9, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Mj,

Thank you for your review 🙂

Our technicians and office staff put in a lot of effort to make sure our customers have great satisfaction with the service we provide to our customers I will make sure your feedback is passed onto our team.

We look forward to assisting you with your other kitchen or laundry appliance repairs in the future whenever required.

On behalf of Nationwide Appliance Repairs, thank you for choosing us to repair your appliance and for taking the time to provide us with your review.

Thank you
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Saved My Fridge Just in Time!

I had a great experience with Nationwide Appliance Repairs. My fridge suddenly stopped cooling properly right before the weekend, and I was worried I’d lose everything inside. I called them on a Thursday afternoon, and to my surprise, they booked me in for the very next morning. The technician arrived on time, quickly diagnosed the issue as a faulty thermostat, and explained everything clearly. He even had the part in his van and got it fixed on the spot. Super professional, honest, and no mucking around. Everything’s working perfectly again, and I’m so glad I didn’t need to replace the whole fridge. Definitely recommending them to friends and family.

June 20, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Jaan,

Thank you for your review 🙂

Our technicians and office staff put in a lot of effort to make sure our customers have great satisfaction with the service we provide to our customers I will make sure your feedback is passed onto our team.

We look forward to assisting you with your other kitchen or laundry appliance repairs in the future whenever required.

On behalf of Nationwide Appliance Repairs, thank you for choosing us to repair your appliance and for taking the time to provide us with your review.

Thank you
Nationwide Appliance Repairs
1300 652 100

Rated 5 out of 5 stars

Great Communication and Quick Repair!


I rang Nationwide Appliance Repairs after my dishwasher completely stopped mid-cycle. They answered straight away, booked me in for the next day, and followed up with a reminder call. The technician arrived right on time, was polite and professional, and quickly found the issue—a faulty drain pump. He explained the problem clearly and organised the part straight away. Within a few days, they were back out and had it all sorted. The communication throughout was excellent, and the whole process felt really smooth and easy. Super impressed and happy to recommend!

July 4, 2025
Unprompted review
Nationwideappliancerepairs logo

Reply from Nationwideappliancerepairs

Hi Jelal,

Thank you for your review 🙂

Our technicians and office staff put in a lot of effort to make sure our customers have great satisfaction with the service we provide to our customers I will make sure your feedback is passed onto our team.

We look forward to assisting you with your other kitchen or laundry appliance repairs in the future whenever required.

On behalf of Nationwide Appliance Repairs, thank you for choosing us to repair your appliance and for taking the time to provide us with your review.

Thank you
Nationwide Appliance Repairs
1300 652 100

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look