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modivo.it Reviews 844

•
TrustScore 2 out of 5

1.9

Clothing Store
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Company details

  1. Clothing Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store
  4. Shoe Store

Written by the company

MODIVO è un luogo pieno di ispirazioni di stile. Qui la moda è piena di combinazioni eclettiche e contrasti pazzeschi. Prende le forme più svariate e sorprende con accessori d'avanguardia. Sia le minimaliste che apprezzano le forme semplici e gli abbinamenti monocromatici, sia le fan di outfit insoliti, di ninnoli e di colori intensi troveranno su MODIVO i loro prodotti preferiti. Oltre a una vasta gamma di abbigliamento di massima qualità, troverete anche ogni genere di accessori e complementi, tra cui scarpe, borse, gioielli e occhiali da sole, che soddisferanno anche le amanti più esigenti delle tendenze sorprendenti. Entra nel mondo stimolante della moda MODIVO.

Contact info

1.9

Poor

TrustScore 2 out of 5

844 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot
Rated 1 out of 5 stars

Never place an order on the Modivo…

Never place an order on the Modivo website. Scammers. They don't send the product and don't refund the money.

July 11, 2025
Unprompted review
modivo.it logo

Reply from modivo.it

Dear Customer,

The parcel was successfully shipped from our warehouse but was not collected.

After contacting us via email, we requested a refund when the parcel did not arrive at our central warehouse in Poland.

The refund was made on 25 of August. So the money should be on your account in 3-5 working days.

Best regards,

Team Modivo

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Rated 1 out of 5 stars

No Tracking Information available

Hello, I am waiting for my package (order number: ITM000434998) to be delivered to me. Since yesterday when I refresh my Modivo Order page to see if there is any further update on the location of my package, the online response was: (No information about
the package
We have not found any package with this number in our system.
Please try again later or contact us.) WHAT!!!!!!!!!!!!

I have sent emails to them since 8 of November, still no reply from them.
This is my second time buying items and now I am very worried that Modivo indeed has no record of my items that I paid for on November 5th. Also, I have no way to track my package. Their customer support page is nothing to write home about. I could only chat with their visual assistant, so no real Human to chat with. Modivo! Where is the current location of my package, thank you. And I need valid tracking number.

Update: I just got my items today 11th November. I never got any reply from all the emails I sent to them. And the Error about MY PACKAGE NOT IN THEIR SYSTEM! still remains.
Now, I’m not sure I will be ordering for the third time.

November 8, 2024
Unprompted review
modivo.it logo

Reply from modivo.it

Gentile Cliente,

Grazie per aver condiviso la Sua opinione e per il tempo che ha dedicato a scriverla.

Secondo le informazioni che abbiamo nel sistema, il pacco il 11.11 ha raggiunto la destinazione.

Ci auguriamo che deciderà di fare un altro acquisto da noi e che sia un esperienza positiva per Lei e.

Distinti saluti,
personale di modivo.it

Rated 5 out of 5 stars

Great

I ordered a tracksuit, the price was amazing! The delivery was on time, and the customer service were really helpful. Won’t be my last order!

November 29, 2022
Unprompted review
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