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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its extensive selection of vehicles and the detailed information provided in the listings. Many users found the website and app easy to use, highlighting the effective search filters and user-friendly design. The ability to contact dealers easily, even across borders, was also praised. Consumers who successfully purchased vehicles through the platform reported smooth processes and satisfaction with the accuracy of the listings. However, some reviewers mentioned encountering fraudulent sellers and the need for caution when dealing with unfamiliar parties. A few users also pointed out issues with misleading advertisements. While the majority found the platform reliable, some suggested improvements to the website's functionality, such as the ability to compare vehicles side-by-side and view the history of listings. There are mixed opinions on pricing and marketing.

Based on these reviews

Rated 5 out of 5 stars

Very happy with the car, everything is as described, good communication, Mr. Umicevic speaks Croatian which meant a lot to me. I recommend this dealer.

Rated 5 out of 5 stars

I must Say ( Been From Australia ) you guys are pretty spot on most of the time , and all ads well presented And like your honest opinion on the pricing- also you take care of the Little details - I... See more

Rated 5 out of 5 stars

Everything was perfect! I got a quick appointment for a test drive, and the entire process from the test drive to purchasing the car was smooth and hassle-free. The dealer answered all my questions th... See more

Rated 4 out of 5 stars

Mobile.de worked well for finding and comparing used cars in Germany. Several dealers responded promptly to queries. On the other side: The dealer rating system in mobile.de does not seem to work pr... See more

Rated 5 out of 5 stars

Very detailed information on cars, many filtering options to choose what we want. Possible to contact dealers via email, even if we don't know their true email (they have to specify it when they post... See more

Rated 3 out of 5 stars

An unpleasant surprise on Friday afternoon that the vehicle could not receive red license plates. I had explicitly asked about this before paying for the van. I was assured that there was no problem.... See more

Rated 5 out of 5 stars

I trust mobile.de, the largest market place for cars in Germany and whole Europe. My experience took a long time. I purchased the car, signed the contract sent the money, but till now the money didn't... See more

Rated 5 out of 5 stars

Hi, everyone I highly recommend you this dealer in one day I check 4 cars ( ML Mercedes) I stopped to this dealer, Because first thing first guys know Everything about all Msrcedes and have years of... See more

Rated 5 out of 5 stars

Aleksey is a true professional, the 320d vehicle that I purchased was conformed to the description on the mobile.de site. The day of purchase, all administrative papers were ready. This will facilitat... See more

Rated 5 out of 5 stars

Very good aplication, but you should done more on false advertisement. There are a lot of fake sellers. Every serious company should confirmed all theirs advertisments before advertising. Best reg... See more

Rated 5 out of 5 stars

Everything as agreed, according announcement and pictures. Good, nice, clean car. Nice person, helpfull.

Rated 5 out of 5 stars

The staff is extremely friendly The exceptional Andrei was warm, attentive, and approachable. His open body language reflected genuine attentiveness. Confident in the quality of his vehicle, he do... See more

Rated 5 out of 5 stars

Its a good platform to buy cars all over europe. There are some fraudlent sellers like any other website. Anyone who asks you to send some money and says he is out of country for some reason and he w... See more

Rated 4 out of 5 stars

Mostly good, but can be more better if gallery be more suitable. And web site show history for car and offer. When offer was showing, when owner something changes.

Rated 5 out of 5 stars

Mobile.de îs the bigest and most reliable platforma for buying second hand card, very intuitive search, very good info for the card, easy tot use

Rated 5 out of 5 stars

I have great experience with mobile.de and can recommend this service. My request was quickly processed by support team.

Rated 4 out of 5 stars

In general,everything is ok,only lately your making to Many changes on The page,and some of them didn’t need to be changed at all,also last week I noticed that the cite is a little slower than before... See more

Rated 5 out of 5 stars

I had an outstanding experience purchasing a car through mobile.de! The process was seamless, and I was particularly impressed with the exceptional service from the seller, Sorin. He addressed all my... See more

Rated 5 out of 5 stars

The amount of vehicles, the detailed information about the vehicles and contacting options with the dealer is great. There is always a vehicle that will match your requirements.

Rated 5 out of 5 stars

Better than other common e commerce 2nd hand car platforms. More informations about vehicles on sale ...

Rated 5 out of 5 stars

best website for buying or selling car, but within 2 weeks I got in touch with 2 scammers, so careful who you are in touch with

Rated 4 out of 5 stars

Unfortunately, mobile.de does not yet offer the ability to compare two or more selected cars by technical parameters (extras listed by the dealer in the checkboxes). I hope that the system will soon p... See more

Rated 5 out of 5 stars

Mobile.de is really a fun place spending time at. You can browse cars that you can afford and also look up your dream cars. Most ads are fun and professional.

Rated 5 out of 5 stars

I am absolutely satisfied with mobile.de! It is extremely user friendly, and I love how they save your search. It gives you results that you don’t find on other websites or apps, and I love how it... See more

Rated 5 out of 5 stars

From the first moment he was very kind to us and helped us with all the paperwork, taking into account that we were going to take the car out of the country and take it to Spain.

Rated 5 out of 5 stars

A really well-designed app. Complete, clear, easy to use, and full of opportunities. The search filter settings panel is very well done. Great job!

Rated 5 out of 5 stars

Happy to deal with a European company . Especially being a white South-African trying to awaken business in Africa.

Rated 4 out of 5 stars

I like how simple mobile.de application is and has necessary functions available. Best is chat function for quick converzation.

Rated 5 out of 5 stars

The mobile application is clear and easy to use. By adjusting the search filters, I easily found the car I wanted.

Rated 5 out of 5 stars

It was nice i had so many options for used cars. But after a quick check with vin spy i realized that the mileage of dealeres in most cases is fake... too bad if you want to spend around 50K for a car... See more

Rated 5 out of 5 stars

It was a verry good experience, i speck with Shabib 3 days ago on the phone about an audi a3 2021, i take the plane from italy, he taked me from the airport, the car was exactly the same, i buyed the... See more

Rated 5 out of 5 stars

I've been able to sell my car using mobile.de without any problem. The site provided very good tools and app to manage my contacts and the requests I got. Customer support helped me in a couple of occ... See more

Rated 5 out of 5 stars

I was looking for a car on mobile.de and soon I found one. I sent a request via the website and immediately I had an response that one of the salespersons from the Travag group in Germany will conta... See more

Rated 5 out of 5 stars

If you want to buy a used car, there is no way around mobile.de. It has the biggest catalogue and the prices are usually a bit cheaper compared to other platforms.

Rated 5 out of 5 stars

I really like the diversity of offers. The ads have all the information required while making choice. I'm really happy to visit this website for my next cars.

Rated 5 out of 5 stars

I use mobile since some years, it has biggest inventory. sometimes a bit too much advertisement, but for me it is the most convenient site

Rated 5 out of 5 stars

Excellent site for selling cars on the continent. Much more reasonable than the rip off that is autotrader in the UK

Rated 5 out of 5 stars

I came from Greece to buy a used Mercedes-Benz Sprinter with fridge unit from Janzen Automobile. I was a bit nervous because it’s a long way, but everything went very well. Mr. Janzen helped me w... See more

Rated 5 out of 5 stars

From start to finish, working with Neroh was an outstanding experience. He was knowledgeable, transparent, and answered every question with confidence. The car was presented in excellent condition a... See more

Rated 5 out of 5 stars

I recently had the pleasure of working with Mr. Eugen Diede while purchasing a car, and I cannot recommend him highly enough. Since I am new to Germany, the process of buying a car and handling in... See more

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Company details

  1. Price Comparison Site

Written by the company

Finden Sie Autos, Wohnmobile, Motorräder und Nutzfahrzeuge bei: mobile.de – Deutschlands größter Fahrzeugmarkt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Very happy with the car

Very happy with the car, everything is as described, good communication, Mr. Umicevic speaks Croatian which meant a lot to me. I recommend this dealer.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Feels like a scam. Isnt what it used to be

I was told off because I was from romania. They did nothing although I reported it. They have a lot of scams and I reported them. Nothing happened. Their english translation for things to report ussrs for is not accurate. Their users are mostly scammers or dealers, no real offers. Honestly I never managed to sell or buy anything here, everything seems like made for scam and they dont care.

October 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Spam advertisement

Few days ago I made complaint to mobile.de regarding possible scam advertisement number 433020126. Namely, my complaint was that person behind that advertisement collecting email addresses and phone numbers. Since I made first inquiry regarding that advertisement to the owner of the car, my junk emails jumped from 3 a day to 45 a day. Despite the fact that mobile.de know that person behind advertisement did not responded to my three emails, they did not took any action. Their respond was that I should supply evidence. Showing them a screenshot of spam/junk emails might result in them stating that I've always had so much spam. I made suggestion to them to open an 'fake/test' account and to contact the seller so they will see by self what is happening. Mobile.de did not responded to that suggestion and advertisement is still active. I am disappointing how they handling complaint and wondering if they support such a people which stealing personal information.

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

All the Best From Down Under

I must Say ( Been From Australia ) you guys are pretty spot on most of the time , and all ads well presented
And like your honest opinion on the pricing- also you take care of the Little details - I have bought a few Vehicles through Mobile.de and the experience is been quite ok- Keep it Up !!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! I got a quick appointment for a test drive, and the entire process from the test drive to purchasing the car was smooth and hassle-free. The dealer answered all my questions thoroughly and delivered the car in excellent, spotless condition. I highly recommend Alexander Völker if you’re looking to buy a car!

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

From start to finish, I couldn't be happier.

From start to finish, working with Neroh was an outstanding experience. He was knowledgeable, transparent, and answered every question with confidence. The car was presented in excellent condition and the entire process was smooth and fair.

What stood out most was his professionalism and the trust he built. Communication was clear, there was never any pressure, and I always felt taken care of. I’ve purchased many cars, and this was by far the best experience. I highly recommend Neroh and this dealership.

August 28, 2025
Unprompted review

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