Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Musical Instrument Store

Information provided by various external sources

Sonido Profesional, Estudio de Grabación, Instrumentos Musicales, DJ, Producción Musical. Informática Musical. ESCUELA / CURSOS y TIENDA en Madrid, Barcelona y on line.


Contact info

4.2

Great

TrustScore 4 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Advertisement
Rated 1 out of 5 stars

I had an unprofessional experience and…

I had an unprofessional experience and won't consider buying from this company again. Their online messaging service is ineffective, and they sell products not in stock at their store. Moreover, I received no email or reply notification about a delayed arrival.

December 7, 2023
Unprompted review
Rated 4 out of 5 stars
Invited

Almost 5 stars

I like almost everything about Microfusa, pricing is really good! Delivery is always on time without hassle, product variety is good, the only issue i have is that to often B-Stock items are displayed on the website only to be sold out when attempting to purchase, if an item is sold out, it should not appear on the website anymore..... That is all, otherwise it would've been 5 stars

May 26, 2022
MICROFUSA logo

Reply from MICROFUSA

Thank you for your feedback! Best regards!

Rated 5 out of 5 stars
Invited

5 stars of course

5 stars of course, I visited the store today morning and Alberto was the one assisting me, he was informative and friendly and i had a great experience, planning to pass again tomorrow or after tomorrow to buy more stuff

May 24, 2022
MICROFUSA logo

Reply from MICROFUSA

Thank you for your feedback!!

Advertisement
Rated 1 out of 5 stars

Don't deliver in the 10 days (max)…

Don't deliver in the 10 days (max) promised, they don't know if there will be more stock, so I've been demanding a refund for the last 2 week and they don't do it.
A month so far and holding for a product i should have received in 5-10 days.

Horrible customer service.

January 20, 2021
Unprompted review
Show reviews in all languages. (492 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look