Marshams Reviews 1,982

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Bought a car from them less than a year ago, issues from the start, it wasn't even MOT'd or cleaned when I went to pick it up. Aircon broken, and then experienced complete brake failure in April du... See more

Rated 5 out of 5 stars

Excellent all round. Marshams have found the sweet spot between traditional used car sellers (that can lack enthusiasm) and a modern feel without leaving you feeling like cattle (as some of the larg... See more

Company replied

Rated 5 out of 5 stars

Matthew was an absolute pleasure to deal with. We knew the vehicle we wanted and from a phone call 45 minutes before we arrived he had the vehicle washed and ready for us. Then when we decided to... See more

Company replied

Rated 5 out of 5 stars

So grateful to Matt for all the help, advice and support in securing the seamless part-exchange and subsequent purchase of a Chrylser Grand Voyager this past week. So reassuring to actually find someo... See more

Company replied

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Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Car Inspection Station
  4. Car Service
  5. Oil Change Service

Information provided by various external sources

Used cars for sale in Maidstone & Kent at Marshams Car Sales. Competitive finance deals, part exchanges welcome, call now! 01622 200100


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Sold a faulty vehicle with mickey mouse warranty!

We were also sold a car via 'Marshams' with a three year warranty that is now apparently void due to Marshams liquidating. Their "new company name" -MCS are under the exact same directorship as Marshams, yet they claim to be nothing to do with them (I'm guessing because they don't want the baggage they left behind!) I would strongly advise you to avoid them at all costs. I now have a mechanical fault with my car and no warranty to cover the repairs (despite still being within my warranty period) All evidence has been forwarded to the financial ombudsman, trading standards and the FCA for a full investigation to be carried out on them

April 7, 2025
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Rated 1 out of 5 stars

Sold car with worthless warranty and breakdown…

Sold car with warranty and breakdown through Marshams not being honored by car care plan as Marshams has gone into administration. Brought over 15 months ago so both company's have had their money but i can go and get stuffed. Not telling customers about what has happened or warranty being void is abysmal . Also car may have had undeclared damage. who can i sue.

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a Peugeot 18 months ago its been…

Bought a Peugeot 18 months ago its been nothing but a headache. It’s been to a garage more time than what I’ve made use of it and spent a large sums of money trying to get it to work so I can use it for work. I cannot get to work without a car. a Complete failure and absolutely nightmare I am so disgusted with this garage. Now I am in limbo without a car that can take me to work. The engine heats up and it’s leaking oil which could potentially be very dangerous and blow up. I have to check and top up with oil every other day.

April 26, 2025
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Rated 1 out of 5 stars

This company sold me a car with 3 month…

This company sold me a car with 3 month warranty today I was informed they in liquidation so don't exist any more. So they can't fix i will be chasing this to see if same people and just changed name and another family member as owner. They can't do this to people that have saved money over time then just ripped them apart, that's crooked.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou Marshams!

Great experience buying my car from Marshams. My thanks to Matthew, who was professional and made the whole experience very easy and stress free. His communication was excellent and he responded to any requests/queries I had very quickly.
The car was exactly as described and was in excellent condition and immaculately clean, with a fresh MOT.
Very impressed and happy with the experience I had. I would not hesitate to buy from Marshams again. Highly recommended!

January 20, 2025
Unprompted review
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Reply from Marshams

HI,
Thank you for the amazing 5 star review

Rated 5 out of 5 stars

Marshams are awesome!

Just received delivery of my new car from Matthew at Marshams. He's really helpful and moved everything to do his best to meet my transport needs. This is my 4th car from there and they take care of my service/MOT every year. Thank you Matthew and the team!

January 28, 2025
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Rated 5 out of 5 stars

Brandon was super helpful

Brandon was super helpful, he had the vehicle ready on arrival, and sent videos prior to purchase on all the details we required. Super easy to deal with on the day, collectively good service!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Really knowledgeable

Really knowledgeable, friendly and trusting staff, we bought a Hyundai i20 with them via Matt and the process was swift, comfortable and the car was delivered in fabulous condition, would highly recommend.

January 18, 2025
Unprompted review
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Reply from Marshams

Hi,
Thank you for the great 5 star review

Rated 5 out of 5 stars

Great experience with Marshams

Great experience with Matt at Marsham! Purchased a Hyundai i20 with them recently. He was very friendly, knowledgeable and trusted him throughout the process 😊 thanks Matt, I love my new car ! 5*****

January 18, 2025
Unprompted review
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Reply from Marshams

Hi Megan,
Thank you for the great 5 star review

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Rated 5 out of 5 stars

I enquired about a car I was interested…

I enquired about a car I was interested in, Mathew made things so easy and run smoothly. I had a query with the finance company prior to visiting Marshams, and Mathew took control and dealt with the query so I didn't have anything to worry about things. When I arrived I was freezing cold and he moved all the heaters around me to warm me up. Everything was smooth running and was all done in around 1 hour. I couldn't of ask for more for them ( Mathew ) it was an absolute delight and felt looked after.

January 10, 2025
Unprompted review
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Reply from Marshams

Hi,
Thank you for the great review. i will pass your positive comments onto the sales team.

Rated 5 out of 5 stars

Our experience buying out Aygo could…

Our experience buying out Aygo could not have gone better thanks to Matt lovely guy and easy to deal with it very proactive dealer

December 27, 2024
Unprompted review
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Reply from Marshams

Hi,
Thank you for the fantastic 5 star review

Rated 5 out of 5 stars

We purchased a new car just before…

We purchased a new car just before Christmas, and so far so good!
I Cannot recommend Matt at Marshams enough. Such a relaxed non pushy attitude, helpful, experienced and friendly. Matt was so helpful. The car is immaculate and the buying process was seamless and so easy and relaxed. Thank you. We will definitely be recommending to our family and friends.

December 21, 2024
Unprompted review
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Reply from Marshams

Thank you for the amazing 5 star review

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Rated 5 out of 5 stars

Nothing but an amazing service

Nothing but an amazing service. So kind, patient and helpful. Massive thank you to Matthew for helping me find my lovely car, I am beyond happy with it and appreciate your help and support along the way. Highly recommend to use Marshams.

January 4, 2025
Unprompted review
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Reply from Marshams

Hi,
Thank you for the amazing 5 star review

Rated 5 out of 5 stars

Will always recommend

This is the second car I have purchased from Brandon at Marshams, he goes above and beyond to make customers happy with the process. Definitely recommend to those looking for a trustworthy, reliable car dealership.

November 23, 2024
Unprompted review
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Reply from Marshams

Hi Keeley,
Thank you for the great 5 star review

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