inherited house after my dad passed away with £5000 left to pay, they refused payment from me and even after probate still refused payment and adding interest for over a year and 4 months stalling my... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Previous company names..... 74 officers / 69 resignations... LANDMARK MORTGAGES PLC 18 Jul 2016 - 18 Jul 2016. NRAM PLC 16 May 2014 - 18 Jul 2016. NORTHERN ROCK (ASSET MANAGEMENT) PLC 31... See more
Landmark Mortgages have just set their SVR at 9.14%. They do not offer Mortgage deals and customers are trapped. Government won’t do a thing to help. Customers are under extreme stress, feel helpless... See more
Total scam of a company. Obviously taking orders from Klaus Schwab and the World Economic Forum. “You’ll own nothing and be happy.” The government won’t help as they are controlled by the WEF and comm... See more
Company details
Information provided by various external sources
Landmark Mortgages Limited, formerly Northern Rock plc and later NRAM plc, is a British asset holding and management company which was split away from the Northern Rock bank in 2010.
Contact info
Harlington Way, GU51 4BB, Fleet, United Kingdom
- www.landmarkmortgages.com
inherited house after my dad passed…
inherited house after my dad passed away with £5000 left to pay, they refused payment from me and even after probate still refused payment and adding interest for over a year and 4 months stalling my lawyer so they can continue charging interest...stay away from these robbing criminals.
Trapped in a mortgage ,terrible…
Trapped in a mortgage ,terrible customer services, charges if you fall behind due to their increased rates of interest and only having a short time to pay it off due to notheren rocks failings . Landmark charged £40 every month we struggled to pay .. they only made 40,000 in intrest from us and let's be real these guys are part of the problem ,they wanna make it as hard as possible for hard working honest people have any possession . 1.2 rating is generous . Total shit show
𝚐𝚊𝚛𝚛𝚍.io
This is a fraud center. They would’ve gotten away with my money if not that the title had intervened on time and got my funds back .
Thieves
I got lumbered with this company when Northern Rock collapsed. I’m stuck with them as I cannot get a mortgage elsewhere, because they take into account the mortgage payment from these which is extortionate. They increase the interest rates regularly, even when the rates have come down. I barely have a life because most of my money goes on the mortgage, my circumstances changed and the mortgage has pretty much doubled, if not more, since I took it out, so I’m stuck with them with no hope of getting out.
Absolutely the Parasites
Absolutely the Parasites! Add interst on first of ea month
Stuttering idiot I dealt with couldn’t explain the £475 they added no justification Robot
Glad I sold it this Wednesday gone and hopefully free of the inhuman excuse of a robbing company
They’re so WEF :
Klaus Schwab : You’ll own nothing and be happy , which I will be happy one I get this carbuncle from around my neck ☠️👿💩
Good news @ last we are finally rid of…
Good news @ last we are finally rid of Skidmark/landmark mortgages aka northern rock. This cancerous company with its rip off interest rates is absolutely awful, good F##k#ng riddance!!!
Landmark increases SVR despite lower rates
Landmark have increased their SVR again, despite the reality that interest rates have gone down, the increase to 8.39 results in more than a 10% increase on the monthly payment which raises them to nearly 50% of my net income, and I'm trapped with them. They are literally bleeding their prisoners for profit in the last few years of the mortgage like gangster criminals and there's nothing we can do about it. Selling my mortgage to Bloom is likely another kind of financial tricky, and can I expect any better treatment from them? I seriously doubt it! They are an absolute disgrace.
Terrible
Terrible, just like nram selling the mortgage on. I literally have 3 months left
on this mortgage and they are selling it on. By the time the new company have stopped sending introduction letters, it will have come to an end. I would like to know what incompetent person was responsible for this transfer, from the beginning when Northern Rock went bust?
MORTGAGE RiP 0FF
Previous company names.....
74 officers / 69 resignations...
LANDMARK MORTGAGES PLC 18 Jul 2016 - 18 Jul 2016.
NRAM PLC 16 May 2014 - 18 Jul 2016.
NORTHERN ROCK (ASSET MANAGEMENT) PLC 31 Dec 2009 - 16 May 2014.
NORTHERN ROCK PLC 30 Oct 1996 - 31 Dec 2009....
Total RiP 0FF COMPANY THAT DOES NOT GIVE A SH!## ABOUT ITS CUSTOMERS. 10 PLUS YEARS OF RiP 0FF RATES TO COVER THIS VULTURE COMPANY FAILURES....
Excellent experience speaking with…Malcolm
Excellent experience speaking with Malcolm in the specialist team, understanding, caring, professional and thorough. A credit to Landmark, thank you Malcolm. Mr& Mrs Bagshaw
Of course they are bad…very bad
Of course they are bad (as are the company that administers the accounts..can’t recall their name!) as they have zero incentive to keep a customer happy. They administer a Closed Book mortgage account and are viscous, deceiving, vindictive and obfuscate at every opportunity. I advise everyone to raise a complaint about their behaviour as I find that the vast majority are upheld which proves they are that bad in reality.
Just called landmark to see why when…
Just called landmark to see why when instrest rates have gone down but my mortgage hasn't and they said I've got to wait for a letter ..no understanding of how hard its been paying such a high mortgage..I just think its wrong that banks have lowered instrest rates but landmark have left customers paying incorrect higher instrest..I honestly just can't wait to get another mortgage company that dont rip you off , understand and don't carry on charging you higher instrest when it's gone down ..thanks again landmark
Unfortunately anyone who was ex NRAM or…
Unfortunately anyone who was ex NRAM or TSB to B&B will be sold off to someone like this, other examples are Heliodor, Topaz Finance, Rosina Mortgages etc, the list is almost endless, they are all shell companies for larger vulture funds like Cerberus capital, who the UK Government simply sold off debt to. They all charge huge above standard SVRs, simply because they legally can, it punishes the most vulnerable, financially distraught people, but these companies won't care,they purchased debts at roughly 4%APR and recover from mortgage holders at roughly 9% APR giving them a 100% profit at your expense and suffering
Do everything you can through a financial advisor or specialist lender
like Bluestone to get away from these vulture companies ASAP, as they will do nothing to help you, they are simply interested in extraction of your money and profits regardless of the personal impact to your life
I got out away from Landmark with all the problems people have highlighted in these posts using a specialist lender on a fixed rate of 3.5% and am now back with mainstream banks on another fix of 4.5% until 2026 saving me over £1400/month in crippling interest
My interest rate is at 9.15% its…
My interest rate is at 9.15% its disgusting and last week the interest rate got cut but this company has FAILED to pass this onto its customers! When interest rates where going up we got a letter within 3 days! telling us our mortgage is going up!!
Most unhelpful people
Landmark mortgages really are the most stupid set of 'professionals' I've ever had the misfortune to deal with.
Despite the previous owners of our home having moved out over 2 years ago, and Landmark themselves sending us the new address for correspondence, they continue to send mail for the previous owners.
This is after several phone calls, letters, all mail having been returned to sender, and solicitors confirmation they have no interest in this property since the date of the sale.
I'd hate to be in the position of someone actually having a mortgage or similar with them, it must be purgatory getting any sense out of them.
Disgusting company - devoid of ethics elderly parents were unfortunate…
My elderly parents were unfortunate enough to have taken out an equity release deal with Northern Rock, which was taken over by Landmark. Both parents lived into their 90's and my mother died this year. I worked hard to sell their property for a good price (Landmark would get it all). Landmark could not have been less helpful - and blocked the sale at the only offer I got. It's hard losing a parent at any age - and Landmark made it much worse with their silence and nonsense replies. Their greed blinds them. There is no more money to screw out.
I don't understand why anyone would work for them. Shame on you if you do - to try to screw out a few more quid for yourselves by making other people's lives an utter misery.
Horrible company
If I could give no stars I would have. Horrible company
I can't say anymore
Same as everyone else
Same as everyone else, got sold down the river by uk gov when northern rock folded, thank fully I have just payed my last morg payment to these shisters, they even took nealy a £100 more than they should, as the last payment was less, then they send out letters saying I still owe then more, you ring them up and they dont have a clue, deads will be sent out in 10 days still waiting this lot need relooking into Labour I feel for anyone still paying this look of shisters,
Got to be the worst mortgage company
Got to be the worst mortgage company! Call back non- existent and totally unprofessional. We had no choice in going with them, as we were with Northen Rock and if had we know now, what this company, is like, then we would off picked someone else. We been over paying and never missed a payment and wanting a draw back is totally out of the question.
Stay well clear of them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








