Kombardo Expressen Reviews 1,891

TrustScore 4 out of 5

4.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Comfortable, practical and on time. Kombardo Expressen is a great solution when crossing from Jylland to Sjaelland as there is an opportunity to stretch legs on the ferry, instead of sitting in the bu... See more

Rated 3 out of 5 stars

The service from CPH airport to Bornholm/Svaneke was very good. However, we almost missed the bus at the airport because the destination was not clear, drivers didn't help or didn't speak English, and... See more

Rated 5 out of 5 stars

Very good choice when you want to travel in DK. It's not expensive, especially when you order your ticket 1-2 months before your journey. You can have 20kg luggage with you for free! Only 1 thing go... See more

Rated 5 out of 5 stars

We always enjoy Kombardo ekspress. There are plenty of food options and small playground in the ferry. It was always fun experience. But I am sorry to hear that Kombardo song has changed… The old song... See more

We perform checks on reviews


Company details

  1. Bus Tour Agency

Written by the company

Kombardo Expressen er den nye måde at rejse hurtigt, billigt og komfortabelt mellem Danmarks to største byer. Rejs fra 109 kroner!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 1 out of 5 stars

Wrong pickup place information

App and everything gives wrong…
App and everything gives wrong direction for the bus stop from KBH airport. If no-one is there to assist (random people on the streets) good luck finding the spot. You can easily miss your bus because the damn site doest give the right information and ofcourse it will be pinned on you to pay the night stay at a hotel and rebooking of transport and everything else involved.

PS. On the main street you will see Comfort Hotel, the buss stop it's on the other side (you look at the hotel across the street) and the bus stop says FJERNBUS - LONG DISTANCE BUS

September 12, 2025
Unprompted review
Rated 3 out of 5 stars

Good experience with some hiccups

The service from CPH airport to Bornholm/Svaneke was very good. However, we almost missed the bus at the airport because the destination was not clear, drivers didn't help or didn't speak English, and with many buses arriving in the same spot but not queuing you may miss the one you need. Another small issue relates to the food and drinks included in the ticket. No one or no sign informed passengers in English that food and drinks had to be claimed in the ferry, so we ended up not getting it. Finally, the bus was supposed to have wifi but we had no clue of the password. Apart from that, the trip itself was ok, on time and very convenient to reach Bornholm straight from the airport.

August 8, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Reliable way to travel from Jylland to Sjælland

Kombardo Expressen is generally a reliable and convenient way to travel between Jylland and Sjælland. It’s quite affordable, especially if you book your tickets in advance. One of the highlights is the ferry ride, where you can walk around, grab something to eat or drink, use the restrooms, and enjoy the scenic views—it's a nice break in the journey.

However, I’m giving 4 out of 5 stars due to a frustrating experience I had when traveling from Copenhagen to Aarhus. On that occasion, I couldn’t locate my bus, and unfortunately, none of the other Kombardo drivers were particularly helpful. The situation became even more confusing when the bus I was scheduled to take never showed up. Eventually, one of the other drivers advised a group of us to board other buses heading in the same direction, since they were running just a few minutes apart and would all pass through Aarhus.

The main issue was the lack of clear communication. There was a screen showing platform assignments, but the information turned out to be inaccurate because drivers parked at the wrong platforms. This led to passengers running back and forth based on hearsay about where our bus might be—only to end up right where we started. It was a stressful experience, made worse by the fact that no one seemed able or willing to provide accurate information.

While I would still recommend Kombardo Expressen overall, I hope they improve communication and coordination at major departure points to avoid this kind of confusion in the future. I would prefer not to repeat the experience of anxiously wondering whether my bus will arrive or if I’ll make it to my destination on time.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

I wish the song hadnt changed

We always enjoy Kombardo ekspress. There are plenty of food options and small playground in the ferry. It was always fun experience. But I am sorry to hear that Kombardo song has changed… The old song was classic!

June 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Smooth ride between Jylland to Sjaelland

Comfortable, practical and on time. Kombardo Expressen is a great solution when crossing from Jylland to Sjaelland as there is an opportunity to stretch legs on the ferry, instead of sitting in the bus for long ride. Bus was on time, exactly where it should have been and on/offboarding was easy.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good choice to travel in DK

Very good choice when you want to travel in DK. It's not expensive, especially when you order your ticket 1-2 months before your journey. You can have 20kg luggage with you for free!
Only 1 thing got me confused... When I travelled FROM CPH airport, in EXPRESSEN app it shows bus stop in front of Terminal 3 (it's even written Terminal 3)- on another side of the street. BUT! The truth is- Kombardo bus stop is where they write in Google Maps "Kombardo Expressen CPH Lufthavn" - and it's on the same street as airport and in front of P10 parking building. So be aware of that!

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Management of Kombardo Expressen: Delayed, No responsibility, No refund.

(23 April 2025 ): Never travel in this Kombardo Expressen bus, I saw some reviews that this bus sometimes get cancelled or reschedule but I didn't considered those reviews and I trusted other people nice reviews and I booked the bus but later they rescheduled my bus from 3 pm to 4 pm without thinking that many people are going to the Copenhagen airport which could be a big problem. They don't care about your time and your money. I would like to tell you more that my previous booking was at 3.55 pm, but I thought to reach Copenhagen airport well before time I changed the booking for 3 pm bus and this was was rescheduled to 4 pm. They charged extra money from me and when I asked them to refund the extra money since your bus was late and they refused to refund because I changed the booking before getting the message that the bus at 3 pm would be late. So it is my fault that I changed the Booking for the 3 pm bus, and it is not their fault that the 3 pm bus started at 4 pm. What about the people who has a flight from Copenhagen airport at 8 pm, 8.30 pm or 9 pm. I am sure they would have missed it. If you have to go to the airport never take this bus.

April 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Kindness

The driver of our bus 20/12/24 15:00 pm was a lady so kind and lovely from Aarhus to Cph she was so so kind

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Jolly - so great

What a wonderful experience! Jolly is a legend and made the experience so homie. We had accidentally booked our tickets for the day after but he allowed us to come onboard since there was space. Highly recommended!

December 19, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look