Just Flowers Inc Reviews 5,638

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the high-quality service, with many highlighting the staff's helpfulness and dedication to ensuring timely delivery, even when faced with challenges such as incorrect addresses or last-minute orders. Consumers also value the company's commitment to customer satisfaction, as demonstrated by their proactive communication and willingness to accommodate special requests. The flowers are often described as beautiful and fresh. However, some consumers reported issues with their orders, such as discrepancies between the ordered arrangement and the delivered one, missing items, or incomplete messages. Some consumers also encountered difficulties with the website, particularly when editing orders or entering zip codes. Contacting the company to resolve issues was sometimes problematic, with some consumers experiencing long hold times. There are mixed opinions about the delivery service and the ordering process.

Based on these reviews

Rated 4 out of 5 stars

I had ordered from the photo, in which the flowers were contained in a beautiful straw basket, the recipient sent me a photo and although the flowers were gorgeous, they came in an ordinary mi... See more

Company replied

Rated 4 out of 5 stars

I HAD A PROBLEM WITH MY ARRANGEMENT OF FLOWERS THAT HAD SENT TO FAMILY. THEY WEREN'T THE ARRANGEMENT THAT I ORDERED. THE CUSTOMER SEVICE DEPARTMENT WAS EXCELLANT. I DID HAVE A PROBLEM WITH MY ORDER,... See more

Company replied

Rated 4 out of 5 stars

Overall it was good except for the website. At the final screen to pay, there is no way to go back if anything needs to be edited. Had to start over a couple of times as the zip code for delivery wasn... See more

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Rated 4 out of 5 stars

Unfortunately I should have known better I order flowers to be deliver on Labor Day. Also my daughter in law’s birthday this year. Upon checking … the florist used was closed She didn’t get them... See more

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Rated 5 out of 5 stars

The flower arrangement that this florist sent over had roses that were much larger than the roses that I usually have shipped via UPS or FedEx from teleflorist. I paid $5 extra for them to be delivere... See more

Rated 5 out of 5 stars

I ordered flowers for my mom’s birthday and they were the most beautiful flowers I’ve ever seen. The arrangement had yellow calillies, red gerber daisies, gorgeous yellow roses and a vibrant purple fl... See more

Company replied

Rated 5 out of 5 stars

These flowers were for a 10 year old child's birthday. She had lost her father to cancer approximately seven months ago and I wanted this birthday to be extra special but was running behind getting th... See more

Company replied

Rated 5 out of 5 stars

Great affordable gift option! Website easy to use and product is high quality as described on site. Lots of amazing options with the ability to compare your top picks. I appreciate a quick turnaround... See more

Company replied

Rated 5 out of 5 stars

Their online program made it very easy, convenient, and accurate to order flowers from another state. They were in line price wise with other that I looked at before I chose them. If the occasion ro... See more

Company replied

Rated 5 out of 5 stars

Just flowers website is user-friendly and the customer service representatives I spoke to were so kind and very cooperative and willing to answer any questions that I had about my deliveries. Once t... See more

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Rated 5 out of 5 stars

Excellent customer service.... I placed an order for flowers w/same day, express delivery to relative in hospital. Less than one hour later, I found out the patient was being discharged that very sam... See more

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Rated 5 out of 5 stars

My daughter loved her flower , it was an orchid. She also got her two balloons and teddy bear. I have many times ordered from other places and something is forgotten. The teddy bear bear was very ador... See more

Rated 5 out of 5 stars

I ordered from out of state. The picture on the website matched closely to the actual arrangement that was gifted. Good experience overall! Will use again

Company replied

Rated 5 out of 5 stars

With Just Flowers Inc., the whole experience was seamless! Customer Service responds immediately after your purchase and delivery is as precise as promised. From this point on, Just Flowers Inc. is my... See more

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Rated 5 out of 5 stars

Easy to set up my order. Better prices than other Florists. Order received as scheduled. Flower arrangement exactly as shown in the illustration. Thank you for a great service.

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Rated 5 out of 5 stars

You didn't have all the flowers for the arrangement I selected and had to substitute. You tried to contact me but I was not available. so not to miss the birthday you went ahead and delivered them.... See more

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Rated 5 out of 5 stars

Flowers for our daughter in college!! This is my second time purchasing flowers for my daughter away in college. I love that I can order her flowers anytime even being miles away!

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Rated 5 out of 5 stars

As a procrastinating type person,, it was so good to find a florist that can deliver at a moment's notice. The flowers arrived on time and I will soon have a reputation for being an on time person. Th... See more

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Rated 4 out of 5 stars

Just Flowers did a great job of delivering a fruit and flower basket. We unexpectedly lost a family member. I ordered in the morning and the package was delivered the same day. The recipients were... See more

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Rated 5 out of 5 stars

An old friend passed away and the funeral was on this date. We were unable to attend in person but needed the family to know how much we shared their grief. The son sent us a picture of the arrangem... See more

Company replied

Rated 5 out of 5 stars

The bouquet was super pretty. We order last minute on a sunday and they made it happen. Super pleased with everything, 100% recommend

Rated 4 out of 5 stars

All was great with ordering and on time delivery! (….with small exception that I was given an offer code to save $10, but there wasn’t a place to enter the code at checkout so I ended up not using).... See more

Company replied

Rated 4 out of 5 stars

The huge selection of amazing flower arrangements took time to review but allowed me to find the perfect one for a house-warming gift for my son and his family in their new house in San Antonio. The... See more

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Rated 5 out of 5 stars

I was looking for a florist that was based in Tracy. I found your company on line and read the reviews from your previous customers. My order was delivered as promise and my friend said the arrangem... See more

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Rated 5 out of 5 stars

I have sadly lost a few family members over the past few years. I found Just Because Flowers on the net and so delighted I did..The service is first class and Amy is so helpful.. The arrangement... See more

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Rated 5 out of 5 stars

A couple of days ago, I had to send last minute flowers to a funeral home for my boss and I called in from another state. They needed at least a 3 hour window for delivery and I was already within 2... See more

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Rated 5 out of 5 stars

The service was amazing. I had accidentally given the wrong address and the delivery driver was so patient and devoted to delivering the package. She had called me about 10 times and when I answered f... See more

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Rated 5 out of 5 stars

I had a last minute need to have flowers delivered on a Saturday before the funeral on Sunday morning. I had called other flower shops in the area of the funeral and they either did not have fresh fl... See more

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Rated 4 out of 5 stars

My friend lives out in the woods, so I was happy they were able to deliver them to her the next day. When I ordered I wasn't asked about delivery charges, so I was surprised when I got a call the n... See more

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Rated 5 out of 5 stars

I ordered morning of, and the delivery arrived very soon after which was remarkable. My friend is going through a tough time and she loved the flowers but especially the bear. The bear is a very nice... See more

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Rated 5 out of 5 stars

My mom was in the hospital, and I did not want her to strain herself to see short plants, so I called in my order and asked if I could possibly get taller plants. The guy I was talking to was ve... See more

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Rated 4 out of 5 stars

My experience did not start out great, but it ended extremely well. I had a little problem communicating with your rep. The manager followed up and assured me my order for my husband's funeral flowe... See more

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Rated 5 out of 5 stars

Living in Northern Virginia and trying to send Flowers to Honolulu, Hawaii could and does cause issue. JustFlowers, takes the concern out of your purchase. From ordering flowers to delivery and so o... See more

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Rated 5 out of 5 stars

Ordering was easy, clear and simple wording for what you are paying for and or paid for. Flowers were excellent, delivered on time and to correct desk within the business. Awesome!

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Rated 5 out of 5 stars

You went to great lengths to let me know you did not have the flowers that I ordered and tried to accommodate me with different flowers. The flowers you ended up delivering were beautiful and greatly... See more

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Rated 5 out of 5 stars

They were unbelievably conscientious. I had the wrong address on the order and they followed up with me to correct it both by text and phone call, Very timely delivery. The arrangement was perfect-bey... See more

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Rated 5 out of 5 stars

Just Flowers Co. always puts together a fresh to order bouquet, even last minute, & delivers it expertly with a smile. Many thanks.

Company replied

Rated 5 out of 5 stars

Just Flowers had a big selection to chose from and made the ordering process very easy. What impressed me even more was the time frame the were delivered. I can't thank them enough.

Company replied

Rated 4 out of 5 stars

You were able to deliver the flowers early enough to the viewing! The flowers looked so pretty and fresh. Not exactly the flowers in the picture, but I was aware they might not be. Beautiful yellow wr... See more

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Rated 4 out of 5 stars

They provide my choice of flowers and balloons. This time the balloons deflated after just a few days but the flowers were lovely. The only other thing that annoys me is next year they will start ca... See more

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Rated 5 out of 5 stars

Super easy to order, the flowers were absolutely stunning, and the price was just right. I’ll happily be coming back for more!

Company replied

Rated 5 out of 5 stars

They called me when they didn't have all the flower colors in the bouquet to ask if what they had in mind would work. That meant to me that they take pride in their work and truly care what the custom... See more

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Rated 5 out of 5 stars

Easy to order and delivered when promised. The arrangement was of the highest quality. Most definitely will use again.

Company replied

Rated 5 out of 5 stars

Very satisfied with my experience with Just Flowers. The quality of the flowers were great, delivered on time and also the ongoing communication with them was great.

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Rated 4 out of 5 stars

Were pretty, nice arrangement. Beautiful however I thought I would have a lot more flowers when I upgraded.

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Rated 5 out of 5 stars

Ordering was easy. Flowers are even more beautiful when delivered than in the catalog.

Company replied

Rated 5 out of 5 stars

I have ordered from you before and have been pleased. My last order was loved. She said the flowers were beautiful. Thanks so much for the little personal touches. Great service!

Company replied

Rated 4 out of 5 stars

The message on the flowers was incomplete and did not say who they were from and the note I wrote was not there

Company replied

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Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Perfect Service, Great Product!!!

My young granddaughter was turning 18 yrs old and ended up unexpectedly in the hospital requiring minor surgery on her birthday. Since it happened so quickly and it was unknown how long she would be there I wanted to have flowers and balloons delivered quickly and before her surgery, just in case she wasn't kept another night. I requested the expeditated service and it was even better than I expected. The arrangement was beautiful and just as I ordered! Very pleased!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Recipient replied “ stunning “

Easy to order. Recipient said the arrangement was stunning! It would be nice if you could send a photo of what was delivered with the receipt or your follow up email. That way it would help to confirm whether or not what was ordered, paid for and delivered was item ordered.
Not that I don’t trust you. It’s just I would like to see the confirmation that the recipient got exactly what was ordered. thank you for allowing me to share my thoughts.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

The flower arrangement looked more beautiful than picturedngement that this…

The flower arrangement that this florist sent over had roses that were much larger than the roses that I usually have shipped via UPS or FedEx from teleflorist. I paid $5 extra for them to be delivered within 4 hours and they came within the time period. The vase looked exactly as the one that was in the photo My wife loved the arrangement The delivery driver actually checked to make sure they were delivering to the correct household and recipient. The delivery driver was very friendly and helpful. I will definitely use this service for now on. Goodbye teleflorist and hello just flowers ❤️❤️❤️

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

My daughter loved her flower

My daughter loved her flower , it was an orchid. She also got her two balloons and teddy bear. I have many times ordered from other places and something is forgotten. The teddy bear bear was very adorable!!!!

October 3, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to order

Easy to order, accurate delivery!

October 9, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Alyssa, thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Gift

I ordered from out of state. The picture on the website matched closely to the actual arrangement that was gifted. Good experience overall! Will use again

October 13, 2025
Unprompted review
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Reply from Just Flowers Inc

Thank you for the stellar review!

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Rated 4 out of 5 stars

I HAD A PROBLEM WITH MY ARRANGEMENT OF…

I HAD A PROBLEM WITH MY ARRANGEMENT OF FLOWERS THAT HAD SENT TO FAMILY. THEY WEREN'T THE ARRANGEMENT THAT I ORDERED.
THE CUSTOMER SEVICE DEPARTMENT WAS EXCELLANT. I DID HAVE A PROBLEM WITH MY ORDER, THEY REACHED OUT A FEW TIMES TO CORRET OF THE PROBLEM.I ONLY GAVE 4 STARS BECAUSE WHEN I CALL SAT 10/11/25 I WAS PUT ON HOLD 4- ,5 MIN NEVER BACK TO ME

October 7, 2025
Unprompted review
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Reply from Just Flowers Inc

Diane Roye, thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Just flowers website is user-friendly and so are the customer service representatives…

Just flowers website is user-friendly and the customer service representatives I spoke to were so kind and very cooperative and willing to answer any questions that I had about my deliveries.
Once the deliveries were made, you received an email immediately. Keep up the great work Just Flowers I look forward to working with you again. Thank you.

October 8, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Stunning Floral Arrangement for My Mom

I ordered flowers for my mom’s birthday and they were the most beautiful flowers I’ve ever seen. The arrangement had yellow calillies, red gerber daisies, gorgeous yellow roses and a vibrant purple flower. The customer service was great and my mom was so happy. I will recommend just flowers to friends and family.

October 7, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

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Rated 5 out of 5 stars

These flowers were for a 10 year old…

These flowers were for a 10 year old child's birthday. She had lost her father to cancer approximately seven months ago and I wanted this birthday to be extra special but was running behind getting things done. They were delivered and waiting for her when she arrived home from school. She had the birthday we had prayed for. Thank you for this level of service.

October 8, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Flowers for our daughter in college!

Flowers for our daughter in college!! This is my second time purchasing flowers for my daughter away in college. I love that I can order her flowers anytime even being miles away!

October 10, 2024
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Great affordable gift option

Great affordable gift option! Website easy to use and product is high quality as described on site. Lots of amazing options with the ability to compare your top picks. I appreciate a quick turnaround on confirming the order after payment and very quick delivery of order! Definitely my go to for flower delivery!

October 6, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

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Rated 4 out of 5 stars

I had ordered from the photo

I had ordered from the photo, in which the flowers were contained in a beautiful straw basket, the recipient sent me a photo and although the flowers were gorgeous, they came in an ordinary milk glass vase. I also had trouble ordering and payment was for 3 orders. Those orders were subsequently corrected.
Was the Chocolate I ordered in addition included?
the recipient did not mention receiving them.
I ordered the flowers from a local florist in NJ, but
the person I finally connected with to explain the problem, was in California. with a fuzzy connection.
Thank you for your attention to this matter,
much too complicated.
Blossom Frankel, 279 Almond Rd, Elmer, NJ 08318
856-392-6691,

October 6, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Blossom Frankel, thank you for bringing this to our attention. It appears that we've already discussed this with you and issued compensation as well.

Rated 5 out of 5 stars

Their online program made it very easy

Their online program made it very easy, convenient, and accurate to order flowers from another state. They were in line price wise with other that I looked at before I chose them.
If the occasion roses again in the future, I'd order from them again.

October 5, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 1 out of 5 stars

0 stars failed to deliver and charged me anyway

0 stars! They agreed to delivery the order to a hotel, and passed on the order to a "local florist" who sent the delivery person with only the first name of the guest, despite having full name and phone number on the order. The delivery person left with the order, unable to deliver. My card was charged, and justflowers refused to help me, claiming that the order was delivered.

Edit 10/15/2025: JustFlowers has lied again. Promised a refund when I threatened to expose their fraud, and failed to do this also. What an unnecessary waste of time.

October 5, 2025
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

John Belliveau we apologize for the problem you are experiencing with your order 10281750 to Katherine Bezio. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

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