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Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician

Written by the company

Founded in Rome in 1992, Great Lengths is the undisputed leading hair extensions brand for quality and innovation, including the main scientific inventions in this field, such as the first ultrasound machine. The quality of our hair is unique in the world and stands out for its craftsmanship and the Made in Italy production process, thanks to our artisans who manually treat each strand


Contact info

4.2

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


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Rated 1 out of 5 stars

I paid $2500+ and they all fell out…

I paid $2500+ and they all fell out within less than 2 months. I followed every direction and even went above and beyond to take good care of such an expensive purchase. I went to see a new specialist and I'm going to give GreatLengths another try as we think it was the application rather than the hair quality. The new GL specialist is shocked by how badly the hair was applied. Each strand also pulled out my hair. I pray this new set will work. Is there anything I can do?

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Be warned

I have been using great lengths for years with no problem then I was fitting with a bad batch. As soon as they were put in the bond was snapping and pulling out, I ended up taking them all out. They are very expensive so I sent all pics along with bonds as evidence and they came back to say that it was my fault as the bonds had been broken down with a product. I asked for the results but they still haven't provided so clearly a cop out. I know what to use on my hair extensions as I have been having them for years and used nothing different. Then they just closed the case, very disappointing as I have been a loyal customer for years. Never having them again after that experience. I have another brand in and haven't lost one. Customer service is awful and if you are dissatisfied they will probably use the same cop out with you so be warned as they are expensive.

May 8, 2025
Unprompted review
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Reply from Greatlengths

Dear Claire, We are truly sorry to hear about your negative experience. Could we please ask you to provide more information at info@greatlengths.com about your application? For example, which salon did you have the extensions applied at and who did you contact? Again, we sincerely apologize and look forward to hearing from you.

Rated 5 out of 5 stars

Great Lengths is my go to brand

Great Lengths is my go to brand, every time. The quality of the hair is unparalleled and so is the quality of the support staff! Every interaction I’ve had with GL has been great. I’ve worn great lengths since 2012, became a certified stylist in 2013. My hair, and my clients natural hair, have never been better!

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Lengths, Fantastic Luxurious Ext

I have been wearing and offering Great Lengths Extensions to my clients since 2001. As a hair designer, this is the Number One tool I have in transforming a clients hair and sometimes their life!! I have never been disappointed by the quality of the hair or the customer service, they are both excellent. If You have never tried Great Lengths, I would!! The meticulous application, comfort and versatility are like no other!! I am a Huge Fan!!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

This website helps my business grow by providing information to future clients about the Great Lengths brand and by providing a source for future clients to find me- a certified Great Lengths stylist- for future services. One note: the site seems to be slow to update the salon locator with current Platinum salons.

March 28, 2025
Unprompted review
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Rated 5 out of 5 stars

The best quality!!

The best quality!!! I’ve been doing Great Lengths extensions in NYC for 15 years. I have tried other brands not only on my clients but on myself. Every time I’ve tried to use other brands it’s never worth it! Nothing can compare to the quality of Great Lengths hair. It never feels or looks synthetic or fake. The colors always look natural and never fade like other brands. The texture of the hair is the most virgin-like I’ve ever seen. When it air dries, it has a beautiful natural wave. It holds curl and a smooth blow out. In humidity, it actually will frizz a bit like natural hair so it still blends instead of falling flat while the natural hair frizzes! The bond itself is strong enough that it doesn’t slide but breathable so it doesn’t damage the natural hair, especially during removal, it comes out so easily. I highly recommend!

March 28, 2025
Unprompted review
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