Government Auction Reviews 154

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Yolanda (spell check) was soooooooo nice & accomodating! Answered all of my questions & more. Always great & prompt customer service. I love this company. Just bought my 2nd property & they are making... See more

Company replied

Rated 5 out of 5 stars

Yosselin worked several days with me to correct a deed issue, I compliment her on her people skills. While she did great, seeing all the issues on this site makes me wonder about the whole system that... See more

Rated 1 out of 5 stars

fraud! fake bids beware ul overpay and the pics do not reveal what ur really getting .FAKE GEMSTONES from china ! not government affilliated at all.BOGUS LIES OF items ! swithc n bait practices .deci... See more

Rated 5 out of 5 stars

5 stars. READ CAREFULLY! you are bidding on the down payment of the property then you assume monthly payments. I got so excited and rushed into it. When I realized my mistake, I contacted them and it... See more

We perform checks on reviews


Company details

  1. Auction House

Written by the company

Established over 12 years ago as a clearinghouse for unimproved land, Government Auction is one of the largest and most reputable online surplus land auction companies in the United States. Having sold over 20,000 properties, Government Auction has established a solid track record and credibility in the online land auction marketplace as a top land auction site. Government Auction is not a governmental agency, but a private company that works closely with a variety of state agencies and other sources to find and purchase parcels of land in bulk. We buy raw land for investment, and real estate from state, county and city governments through foreclosures, tax lien sales, and surplus land and liquidation sales. Government Auction specializes in offering real estate to a variety of properties that fit the needs of novice, first-time buyers, experienced land investors and corporate clients through auctions. In fact, most of our buyers are simply people wanting to make a solid investment in buying vacant land or land for sale by owner.Browse and bid on hundreds of government land for sale properties today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 month


Advertisement
Rated 5 out of 5 stars

Great work

Great work! Quick answer.

October 1, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thanks so much - the Customer Service Team

Rated 5 out of 5 stars

Great and trusted business

Great and trusted business! Amazing and fast customer service!

September 24, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

We really appreciate the kind words on our fast customer service - The Customer Service Team

Rated 5 out of 5 stars

Yolanda is the best

Yolanda is the best. She answered my questions, helped me with options. It was easy to make my final decision utilizing her knowledge. Thank you. Win Win for all.

September 16, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you so much for the positive feedback. We always do our best to answer any customer's questions - The Customer Service Team

Rated 5 out of 5 stars

"Trust and Efficiency with GovernmentAuction.com"

Professional Review of GovernmentAuction.com
By Yvette Taylor, TADMIN LLC Management Network

As a business professional with extensive experience in management and organizational networks, I hold high expectations when engaging with auction platforms. GovernmentAuction.com has proven itself to be a reliable, transparent, and customer-focused resource for acquiring valuable assets.

From my experience, the platform stands out for its straightforward registration process, competitive pricing, and consistent access to authentic government-surplus merchandise. The listings are detailed, transactions are processed smoothly, and customer support responds in a timely and professional manner. This level of service fosters confidence and ensures that buyers can focus on opportunities rather than uncertainties.

I would also like to acknowledge Employee Sylvia from Customer Support, along with the GovernmentAuction.com administration team, for their exceptional assistance and expedited services. Their professionalism and dedication ensured that my experience was not only efficient but also reassuring, reflecting the company’s strong commitment to client satisfaction.

What makes GovernmentAuction.com particularly impressive is the range of available properties and goods, which provides both individuals and organizations the ability to secure real value at competitive costs. As someone who values efficiency and accountability, I appreciate the platform’s commitment to delivering a secure and well-managed auction environment.

In summary, GovernmentAuction.com reflects the qualities of trust, opportunity, and professionalism. It is a platform I would recommend to businesses, investors, and individuals seeking both value and reliability.

— Yvette Taylor
"Kindness is Good & Plenty"

September 7, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Yvette: thank you so much for the positive feedback on our Customer Service, processes and professionalism. Much appreciated - the Customer Service Team

Advertisement
Rated 5 out of 5 stars

Awesomeness can’t compare to the great experience I had

It was a great experience and very easy to navigate. The items for sale were top of the line. The payment process was super easy and I can’t wait to check out the new items

July 20, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you for the positive feedback on how easy it was to navigate and buy on our site. - The Customer Service Team

Rated 5 out of 5 stars

So far everything has been very easy…

So far everything has been very easy and user friendly. The team reached out personally via the phone and answered all my questions. Seems like a good outfit!

July 12, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you - we do our best to make our processes as easy and user-friendly as possible. - The Customer Service Team

Rated 5 out of 5 stars

I found it easy to auction and buy a…

I found it easy to auction and buy a land in the us,the payment service are so great and they provide reply service at an ease.

Thank you
Governmentauction.com

July 9, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thanks for the positive feedback on our easy-to-use processes (buying, payment service, etc.). - The Customer Service Team

Advertisement
Rated 5 out of 5 stars

Prompt response and action. Thank you!

I appreciate Government auction. Com's prompt response and action when I notified them about my winning bid which was not adequate in size for our company's farm requirement of 10 acres or more, that needed to be cancelled. I notified Government auction.com about our company's decision, Kathy from customer service took action to start processing the immediate cancellation of the invoice issued. I appreciate Government Auction, com's prompt response and action with the requested inadequate lot size winning bid cancellation. Thank you!

July 6, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you - we do our very best to help our clients and make sure their purchases fit their requirements. - The Customer Service Team

Rated 3 out of 5 stars

Nice cards

Item was good, received it quickly, but the shipping price is ridiculous. I own a business and ship a lot of things and I know shipping is expensive. However, $20 for a 4” x 4” box that weighs a pound is excessive, I think.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Yolanda is #1!!!!

Yolanda (spell check) was soooooooo nice & accomodating! Answered all of my questions & more. Always great & prompt customer service. I love this company. Just bought my 2nd property & they are making living my dream & running my business smooth & convenient. 10 out of 10. 5 stars everytime!

June 11, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you for the positive feedback. We are so happy to be able to help you with your property buying needs - the Customer Service Team

Advertisement
Rated 1 out of 5 stars

Misleading Listing, Unethical Contracts, and Predatory Practices

My experience with GovernmentAuction.com (also known as Government Auction LLC) has been not only disappointing but legally troubling. We entered into a contract for a parcel in Kern County, CA based on glossy marketing materials, GPS maps, and descriptions that were grossly misleading. Upon independent verification, the actual location, condition, and legal status of the lot were entirely inconsistent with the representations made by the company.

Crucial disclosures, such as zoning designations, access to utilities, easements, and development restrictions, were either omitted or misrepresented until after I had entered into a legally binding agreement. Clearly establish that contracts entered into under fraudulent inducement or material omission (photos) may be voidable.

When we attempted to assert our legal right to cancel the contract under these grounds, the company refused a refund, hiding behind one-sided fine print buried in the terms and conditions. "Their internal clauses even state that any improvements made by a buyer on the land automatically revert to Government Auction LLC in the event of a default" a deeply unfair and potentially unenforceable clause under California’s consumer protection laws.

After filing a formal complaint with the Better Business Bureau (BBB), I was advised to escalate the matter. I have now filed with other consumer protection authorities and am in the process of initiating a court case. The legal costs that Government Auction LLC is likely to incur in defending against this matter are already substantially higher than what it would have cost them to resolve the issue in good faith. Their refusal to acknowledge their failure to provide accurate and complete information about the land has left me no other option but legal action.

Additionally, their response to other reviews falsely suggests fabrication and dishonesty on my part, yet they offer no substantive rebuttal to my specific allegations. Instead, they attempt to deflect responsibility by citing irrelevant prior correspondence and cherry-picked examples that do not address their central failures.

This appears to be a company that profits by taking advantage of inexperienced buyers, especially those unfamiliar with rural California land law. They use confusing contracts and misleading listings to push rushed sales while avoiding accountability.

Buyer beware: consult an independent real estate attorney before entering into any agreement with this company. Demand full legal documentation, including zoning and access verification, before you commit. I strongly discourage others from doing business with Government Auction LLC.

Date of experience: February, 2024

May 13, 2024
Unprompted review
Government Auction logo

Reply from Government Auction

RESPONSE: We are sorry this customer continues to go down this path and if she was honest from the beginning we would have resolved but when someone just blatantly makes things up, we have no other choice but to disagree in order to keep the record proper.

This client previously complained to BBB (Better Business Bureau) where we have an "A+ Rating) - the situation was fully investigated by BBB and with us - and there was no finding of any sort of mis-deeds or fraud (as this client continues to claim).


As previously submitted to BBB - with many backup notes, emails, etc. - here are the facts.

1. The merchant service company, (who she filed initial complaint with) after they reviewed the file already decided in OUR FAVOR and money was returned back to us. She didn't like the outcome, so she now goes to the BBB and TrustPilot by making up claims that never existed in the hopes of trying to intimidate us.

2. She makes claims---"misrepresentation" and quotes "California consumer protection" and that she will take "legal action" but where is the backup to support her claims, there isn't any because she doesn't have it - it does not exist.

3. We submitted to the BBB all the backup to counter her claim to include,

The DocuSign contract she signed 2/13/24, (there are no less then 3 disclaimers as to the terms and conditions that she agreed to) over a year ago.

We then attached a minimum of 7 email correspondences to/from her that include all of our efforts to assist this client. Nowhere in the 14-month period we were trying to assist her, did she ever once have an issue.

a. 2/13/24 her sending us a “Thumbs Up” Emoji.
b. 5/26/24 her asking for password so she can log in and make payment on her land lot. She is manually going into our payment portal and making payment---we are not charging her account (as she claims).
c. 1/21/25 her responding, “Thank you for the clarification”
d. 1/23/25 Her requesting approval for “Installation of Two 120 sq. ft. Sheds” and we as the deeded owner - we approved her request.
e. 1/23/25 Her “Thanking is for our prompt response and approval” of her non-standard request.
f. 3/18/25 A 2nd Request for Approval to Obtain a Building Permit - of which we approved for her on 3/19/25.
g. 3/21/25 Our confirmation back top her that we have terminated her land contract per her request, and she has no further obligations. We did wish her "Good Luck in the future" after cancellation which is what we say to all our customers/

Our file also documents 3 phone call conversations all answering questions and helping her facilitate development of this land in a period for over a year. Then all of a sudden 14 months later she wants to make bogus claims against our company.

The above clearly documents her active involvement and detailed approach to try to develop this property she had under contract, her confirmation and approval of our support every step of the way and us providing 3 approvals per her requests for, “Installation of Two 120 square feet sheds, Obtaining of Building Permit and then Cancelling of her contract and obligation”.

>>After all of this on 3/21/25 and over a 1-year period she begins to make stuff up to try to claw back a refund going back to 14 months ago. This is just not right and fraudulent on her part.
*There is no issue with “Quality of Goods” and her attempt to develop the property and us providing her approvals from her 2 request supports us.
*Lastly, we provided her actual photos, plat maps, GPS coordinates for her diligence and everything else she asked for PRIOR to finalizing anything and prior to DocuSign.

The above are the facts, and we have more backup if required.

Thank you - the Customer Service Team

Rated 5 out of 5 stars

Natalie O

Natalie O. was helpful in getting me the ACH instructions for invoice payment

April 28, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thanks so much - we do our best to make the payment process simple. - the Customer Service Team

Advertisement
Rated 5 out of 5 stars

I emailed a question

I emailed a question, and received a response within two hours.

April 27, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you for your appreciation of the prompt response. - the Customer Service Team

Rated 4 out of 5 stars

Government Auction is a reliable and…

Government Auction is a reliable and legitimate site to purchase goods and land etc. I have found their services to be professional and helpful. Yolanda, Sylvia, Tim and Joseph have gone above and beyond to help me out with anything that I have needed. It has been a great way for me to purchase property and invest on fair and reasonable terms.

I have been dealing with Government Auction for the past several years since 2021.

April 23, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you so much for the positive feedback on many members of our team. Much appreciated - the Customer Service Team

Rated 5 out of 5 stars

I’ve been purchasing land and items for…

I’ve been purchasing land and items for many years with Government Auction. The staff is very responsive, friendly and helpful. I’ve gotten some really decent deals. Prime real estate in beautiful locations across the US.

April 18, 2025
Unprompted review
Government Auction logo

Reply from Government Auction

Thank you so much for the positive feedback. We do our best at all times to serve great clients like you. - the Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look