Banner for Goldline, Inc.

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their knowledge, friendliness, and the personal touch they provide. Consumers feel valued and relaxed, with many highlighting the comfortable and trusting relationships they've built with their representatives. People appreciate the thorough explanations, the patience in answering questions, and the fact that agents keep them informed about market trends and deals without being pushy. Consumers express high satisfaction with the products and services offered. Reviewers find the purchasing process easy, quick, and efficient, with clear communication and readily available assistance. Customers also appreciate the educational aspect, as the company provides necessary information to make informed decisions about investing in gold and silver. The consensus is that Goldline is a reputable and trustworthy company that consistently meets and exceeds expectations.

Based on these reviews

Rated 5 out of 5 stars
Verified

I am very happy with the services of Goldline and especially the personalized service of my account representative, Patrick Wells. He is very knowledgeable, personable and professional. He has always... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been dealing with Tim at Goldline for a few years and have always felt he had my best interest in mind. Tim always works with me and my budget and it’s much appreciated. Everyone... See more

Company replied

Rated 5 out of 5 stars
Verified

#1- My account Representative, Karl Moltrecht, answered my call almost immediately. And, was gracious enough to engage in conversation with me for what seemed like an hour. Very personable, knowledge... See more

Company replied

Rated 5 out of 5 stars
Verified

Another great experience in purchasing gold and silver. I very much enjoy working with Karl. He is very knowledgeable and explains past, present and future histories very well and in easy-to-underst... See more

Company replied

Rated 5 out of 5 stars
Verified

I was given many options to consider for my purchase and not pressured to take one over the other. A lot of background information and product history was provided to help me make an informed decsion.... See more

Company replied

Rated 5 out of 5 stars
Verified

We have been customers of Goldline for many years and have always trusted the advice we would get from the team at Goldline. Robin is our rep and he is wonderful and friendly and compassionate about w... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve dealt with Goldline numerous times. My account rep, Carl, is knowledgeable and extremely helpful. I would encourage anyone considering buying precious metals to talk to Goldline.

Company replied

Rated 5 out of 5 stars
Verified

I began purchasing from Goldline in 2006. To this day I have found them to be a reputable company, and I have been quite satisfied. There are many companies that provide precious metals, but I am very... See more

Company replied

Rated 5 out of 5 stars

I began purchasing from Goldline in 2006. To this day, I have found them to be a reputable company, and I have been quite satisfied. There are many companies that provide precious metals, but I am ver... See more

Company replied

Rated 5 out of 5 stars
Verified

Always tells us of great specials they have. Always very professional, courteous and quick. Doesn't leave you feeling like you made a mistake in ordering but it looks like it's easy to cancel if you... See more

Company replied

Rated 5 out of 5 stars
Verified

The transaction was quick and easy, from initial phone call to my rep, Gino, outlining my purchase request, to the final card payment. I think it was 15 minutes max. I've been with Goldline for 10 yea... See more

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Rated 5 out of 5 stars
Verified

Gino Stephie has been very informative about the state of the economy and helped educate me on the indicators of what to expect to happen. That all translates into what will happen with the price of p... See more

Company replied

Rated 5 out of 5 stars
Verified

My account executive and the other people assisting with payment, etc. are very helpful and informative, but most of all, are extremely kind. All of my questions are answered in honest, simple ways a... See more

Company replied

Rated 5 out of 5 stars

I just entered a 5 star review bragging on Robin Dieter. When I got the confirming email, I couldn't resist reading some of the "less than 5 star" reviews. I was so entertained by Gold Line Management... See more

Rated 5 out of 5 stars
Verified

My representative Jan Watarz is always knowledgeable, friendly, and thorough. He makes sure to provide me with all possible choices for the product line I'm interested in purchasing. Goldline provides... See more

Company replied

Rated 5 out of 5 stars
Verified

Gino is very knowledgeable and informative. Always keeps me apprised of deals and specials and takes time to answer any questions I have. It's been my pleasure doing business with him and will continu... See more

Company replied

Rated 5 out of 5 stars
Verified

I have always had a great experience with GOLDLINE. Glen Beck has always praised their excellent service and nothing has changed. These are professionals, very courteous and knowledgeable about the pr... See more

Company replied

Rated 5 out of 5 stars
Verified

I appreciate the information I receive on the gold and silver markets because I really don't have time to follow it. I also need a reminder every once in a while that I should buy more. Gino Steffe is... See more

Company replied

Rated 5 out of 5 stars
Verified

I have dealt with Goldline for some years now and have found them to be a very credible company. They are very easy to do business with. Matthew has been wonderful.

Company replied

Rated 5 out of 5 stars
Verified

I had a very good friend suggest me to Jan to invest in some gold and silver and know it was a reputable company. knowing I wasn't going to get taken. So, I trusted her and Jan, He was great to explai... See more

Company replied

Rated 5 out of 5 stars
Verified

Robin Deter is my agent. He gives me periodic updates regarding market trends. He is very professional and friendly. I feel he is very trustworthy. Goldline has been an exceptional company.

Company replied

Rated 4 out of 5 stars
Verified

Anyone that buys precious metal should review the market at least once a week and have a handle on any deal offered by Goldline. More often than not, you can lose out if you hesitate to go through... See more

Rated 5 out of 5 stars
Verified

I was provided with the exact items, in the requested quantities wanted with the entire transaction completed within 15 minutes and shipped a couple of days after. Very efficient and customer friendl... See more

Company replied

Rated 5 out of 5 stars
Verified

Sales rep always upto date on what’s happening in the metals market. Jan is always polite and professional. I would/and have recommended Goldline to several of my friends.

Company replied

Rated 5 out of 5 stars
Verified

Robin is great to work with! He helps us decide what is the best deal for us, he's efficient and pleasant. He also keeps us informed what is going on in the economy and what is happening with metal... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a great advisor that i trust who is very professional ad i appreciate his honesty. THANK YOU

Company replied

Rated 5 out of 5 stars
Verified

Patrick Wells calls us from time to time, and explains the importance of owning more gold and silver. He is patient with us when we have questions, and gives is the service we like. Patrick feels li... See more

Company replied

Rated 5 out of 5 stars
Verified

I always enjoy my conversation s with Robin. I trust his opinion s and he makes me feel comfortable making purchases. I look forward to future business and friendship with Goldline.

Company replied

Rated 5 out of 5 stars
Verified

Love the way Carl explains how markets are doing and and gives good explanations on what gold might do in the future. And also does not pressure you on a sale! Thanks Carl!

Company replied

Rated 5 out of 5 stars
Verified

My agent went through all the options for purchasing coins. We also discussed how the value is likely to increase and why. He respected my spending limits and did not "hard sell."

Company replied

Rated 5 out of 5 stars
Verified

Jan spent time with me on two different phone calls today. I found him to be very knowledgeable and helpful. As a reault, I made a purchase.

Company replied

Rated 5 out of 5 stars
Verified

This is my second time purchasing from Goldline. Both times I dealt with Gino. Very informative and professional. Great experience.

Company replied

Rated 5 out of 5 stars
Verified

We trust Robin this is our 3rd purchase with him and he is always kind , courteous and willing to answer any questions we have

Company replied

Rated 5 out of 5 stars
Verified

Matthew is so helpful in answering any of my questions and explaining what is happening step by step. Makes the transaction easy. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

The ease and clarity of the purchase, provided by Tim Cooper, my Account Exec. I will continue to trust Goldline. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Great customer service, walked me through the entire step by step process when purchasing my gold and silver.

Company replied

Rated 5 out of 5 stars
Verified

Thank you for the fast and efficient order. I have ordered before from you and have been very satisfied. Thanks Gino for great service.

Company replied

Rated 5 out of 5 stars
Verified

The Salesperson was very knowledgeable of the product he was selling and got me the best possible deal on it.

Company replied

Rated 5 out of 5 stars
Verified

Quick and easy to understand investment options and comete transactions. I would highly recommend this company.

Company replied

Rated 5 out of 5 stars
Verified

I have found Goldline staff to be well informed in discussing options and once a decision is made, they have an efficient process to purchase their product

Company replied

Rated 4 out of 5 stars
Verified

the transaction is always quite smooth and Goldline is willing to help clients with options for payment.

Company replied

Rated 5 out of 5 stars
Verified

Easy to talk to and walked me through the process. Happy to help understand and quick to answer questions.

Company replied

Rated 5 out of 5 stars
Verified

Jan was very helpful and gave clear instructions to make my experience with Goldline so easy!

Company replied

Rated 5 out of 5 stars
Verified

Were very helpful and informative in helping me with my questions.

Company replied

Rated 5 out of 5 stars
Verified

I always enjoy talking to my representative Gino Steffi who is knowledgeable and though busy has time to talk to someone who is not investing large sums.

Company replied

Rated 5 out of 5 stars
Verified

The agents were professional and clear in their communication - questions were encouraged- the call did not seem rushed.

Company replied

Rated 5 out of 5 stars
Verified

Patrick was very thorough with his help Thru the purchase. He was very good.

Company replied

Rated 5 out of 5 stars
Verified

Always get great information when thinking about purchasing gold or silver.

Company replied

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Company details

  1. #2 of 25 best companies in Gold and Silver Trading Company
  2. #14 of 185 best companies in Financial Consultant

Written by the company

Goldline has been helping clients buy and sell precious metals since 1960. In an industry where dealers come and go, our longevity is a testament to our singular commitment to treating our clients as our most valuable asset, which is why you will receive concierge service from the time you contact us. Goldline is wholly owned by A-Mark Precious Metals, Inc. (“A-Mark”), a leading fully integrated precious metals platform that offers an array of gold, silver, platinum, palladium, and copper bullion, numismatic coins, and related products to wholesale and retail customers via a portfolio of channels. A-Mark’s global customer base spans sovereign and private mints, manufacturers and fabricators, refiners, dealers, financial institutions, industrial users, investors, collectors, and e-commerce and other retail customers. A-Mark is a Fortune 500 company and its stock is listed on the NASDAQ Global Select Market.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Gold and Silver Broker

We enjoy working with Matthew. He is cordial and helpful. He provides guidance and information that we need to make our purchases.

October 14, 2025
Rated 1 out of 5 stars

Disappointing Customer Service

Unfortunately when trying to retrieve account information from Goldline I was connected with a customer service individual who was rude and disrespectful from the beginning of our conversation. The representative said I was a customer in bad standing and that I canceled a transaction back in 2008. When I said I have no documentation or communication of such transaction he said to me that I lost out on a bunch of money I would have made with that transaction and good luck trying to sell your gold because Goldline would not buy or sell to me because I was a horrible customer. Seriously argued with me like he was a teenager (talking over me and laughing at my responses). I have never been spoken to in such a manner by a customer service rep. I have excellent credit and would have liked to resolve this but the customer service rep. continued yelling and ridiculing me. Called back to speak to a manager and no one responded to me.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Consider Goldline

I’ve dealt with Goldline numerous times. My account rep, Carl, is knowledgeable and extremely helpful. I would encourage anyone considering buying precious metals to talk to Goldline.

October 10, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

Linda,
Thank you for your continued trust in Karl and Goldline. We hope to assist you again in the future with your precious metals needs.

Rated 5 out of 5 stars
Verified

A satisfied customer.

I have been dealing with Tim at Goldline for a few years and have always felt he had my best interest in mind. Tim always works with me and my budget and it’s much appreciated.
Everyone is courteous and helpful. Thank you.

October 10, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

Sandra,
We appreciate you sharing your positive experience with Tim and Goldline. We hope to serve you for many more years to come.

Rated 5 out of 5 stars
Verified

Plan ahead!

Honest, steadfast experience in a changing market!

October 10, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

Karen,
Thank you for your positive feedback.

Rated 5 out of 5 stars
Verified

I am very happy with the services of…

I am very happy with the services of Goldline and especially the personalized service of my account representative, Patrick Wells. He is very knowledgeable, personable and professional. He has always contacted me with timely and valuable offers and takes the time to explain the offers and how they fit into my needs. He is also very timely in returning messages. A solid five star rating.

October 8, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

We’re glad to hear that Patrick has provided you with the service you deserve and that you’ve overall had such a positive experience with Goldline. Thank you for being a valued Goldline client.

Rated 5 out of 5 stars
Verified

#1- My account Representative

#1- My account Representative, Karl Moltrecht, answered my call almost immediately. And, was gracious enough to engage in conversation with me for what seemed like an hour. Very personable, knowledgeable, and thorough.
#2- My purchase was processed quickly and thoroughly.

October 8, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

David,
We’re thrilled to hear that your purchasing experience with Karl and Goldline has been a positive one. Thank you for being a valued Goldline client.

Rated 4 out of 5 stars
Verified

How helpful Robin was

October 8, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

Ma,
Thank you for your feedback. We’re glad to hear that Robin was helpful during your experience. If there’s anything we could have done to make it a five-star experience, we’d love to hear your thoughts. Your input helps us continue to improve our service.

Rated 5 out of 5 stars
Verified

Quick and easy to understand investment…

Quick and easy to understand investment options and comete transactions. I would highly recommend this company.

October 7, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

David,
We appreciate your positive feedback and thank you for being a valued client.

Rated 5 out of 5 stars
Verified

Pleasant Purchase Experience

I was given many options to consider for my purchase and not pressured to take one over the other. A lot of background information and product history was provided to help me make an informed decsion.

October 6, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

Malcolm,
Thank you for taking the time to share your positive feedback. It means a great deal to us and we look forward to continuing to earn your trust with each interaction.

Rated 5 out of 5 stars
Verified

I have dealt with Goldline for some…

I have dealt with Goldline for some years now and have found them to be a very credible company. They are very easy to do business with. Matthew has been wonderful.

October 6, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

George,
Thank you for your continued trust in Goldline and Matthew. We hope to assist you many more years to come.

Rated 5 out of 5 stars
Verified

Always get great information when…

Always get great information when thinking about purchasing gold or silver.

October 2, 2025
Goldline, Inc. logo

Reply from Goldline, Inc.

Richard,
We’re glad to hear we have been a helpful resource. Thank you for your feedback.

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